UNIVERSAL’S HALLOWEEN HORROR NIGHTS 24!
Let’s go over a few things with Halloween Horror Nights Sales. First of all, the tickets are listed in the POS in Category 19, “Misc. Special Events”. The Sunday – Thursday tickets are listed as “HHN Any One Night Sun – Thurs ($20 Off)” and they are listed in Instant Ticket Wizard as ”HHN Non-Res Sun-Thurs”. Although it says they are for Non-Florida residents, if a Florida Resident does not want the hassle of having to get a Coke can and buying the tickets online, you CAN sell them to Florida Residents. The Friday – Saturday tickets are listed in ITW as “HHN Same Day Non-FL Res”. Again, if a Florida Resident wants to avoid the hassle and buy them from you, they are more than welcome. THERE ARE NO FLORIDA RESIDENT DISCOUNTS AT THE GATE. They are only available by getting a Coke can and entering the UPC code on the HHN Website and buying them in advance. Don’t forget the 2 or 3 Day PTP Combos with HHN are valid for ONLY ONE admission to HHN Sunday – Friday. SATURDAY NIGHT ADMISSIONS TO HHN ARE NOT INCLUDED ON THE COMBOS. If the guest wants to go to Universal during ONE day and stay in the park for HHN on the SAME night, DO NOT sell them the HHN ticket. Only sell them the single day ticket to the park and have them purchase the “Add-On Ticket” at the park. As always, we do NOT sell the Frequent Fear or Express passes.
HOWL-O-SCREAM AT BUSCH
Howl-O-Scream starts 9/26 and runs Thursday, Friday and Saturday nights through 11/1. Gate price is $89 + tax, but we are offering our tickets at $65 + tax. If your guest mentions that they saw them online for $45, $50, or $55, we CAN honor those prices! You can verify the prices at seaworldparks.com/howloscream-tampa. Use the pencil and edit the price down to that rate. The advantage of buying the tickets from us is that even though the event starts at 7:30, our tickets allow admission at 5 pm to enjoy select rides in Egypt, Congo and Pantopoia! Sell these tickets! The commission is high!
MNSSHP TICKET UPDATE
The remaining dates we can sell are 9/26 and 9/28. We have a VERY limited amount of Adult tickets left. The runners will be carrying an updated sheet telling them where the remaining tickets are located. If you don’t have enough tickets for a sale, call the runner or a manager.
VICTORY CASINO CRUISE GOING TO DRY DOCK
Victory will be down for dry dock from 9/29-10/10. Please DO NOT sell tickets for Victory Casino Cruise during this time.
SEA WORLD’S HALLOWEEN SPOOKTACULAR
Weekends in October, starting 10/4, Sea World will be doing their annual Spooktacular event through 10/26. This is included in ANY DAY admissions and runs from 12pm – 8pm. Remember, this is a WEEKEND event, so the guest MUST have the “ANY DAY” tickets at $75 + tax or any COMBO ticket to enjoy the free candy, shows and events. The $50 weekday tickets WILL NOT BE VALID for these events.
4 PARK BUNDLE – MUST BE COMBO
We still have a couple of people who are not printing the correct tickets and are losing money. Again, the 4 Park Bundle is an AGS created package that gives ONE VISIT PER PARK. This means you should print a 2 Day Base Universal ticket and the new SW/AQ Combo ticket that gives ONE admission for each of these parks and is good for use for 1 year. The 5 Park and 6 Parks will get the Length of Stay tickets for SW/AQ or SW/AQ/BG and the 3 Park Unlimited Universal tickets.
DISNEY LITHOGRAPHS
We still have plenty of the Seven Dwarfs lithographs in the office. If you need any, please let a manager know and we will get them to you. These should be offered to anyone that purchases a 3 Day or higher Disney ticket.
DISNEY 4 PARK VALUE TICKET
This ticket can ONLY be sold in timeshare locations or locations that house timeshare owners, NOT hotels. Sorry!
SELL AQUATICA TICKETS!
Aquatica is now our HIGHEST profit Water Park! Not only is it beautiful with great kid’s areas and nice white sandy beaches, but you make the most money on it! If I was you, if you have a guest asking for a good water park, this is the FIRST one I would suggest! We only have a few more days left for the Aquatica incentive! The NEXT Sea World incentive will be for Howl-O-Scream ticket sales and will run from 9/29 – 10/12!
DUAL OPC/GUEST SERVICES
Thanks to those of you who attended class this week. Those of you who didn’t attend will be scheduled next week. We had 3 sales last week. Great job! You should pre-gift when a guest is in a hurry to get to the parks. Many times they like the offer but say they don’t have the time so offer to pre-gift them! That way they can get to the parks and go to the resort the next day!
GIFTING CORNER
Diamond has been charged with selling 832 – 7 Day EPA’s from 9/22 – 11/2. If a guest wants a 2 Day PTP, print the EPA! The AGS person who prints the most EPA’s (with a minimum of 20) will receive a $100 cash bonus! All other sales will be put into a drawing to receive another $100 bonus! Be sure to write the OPC’s name on a quote receipt and send it in with your paperwork so they can get credit too!
DOLLAR 60% COMMISSIONS!
For the month of October, we will be offering 60% commissions on all Dollar Rental Car bookings made online only. The leads will be training each of you.
RED COACH FOR TRIPS TO MIAMI
All leads have now been trained on booking Red Coach shuttles. If you have a guest interested, call a lead or a manager if needed. These buses leave from a terminal on McCoy Road, so the guest will need to get a taxi to that location.
MOD FOR SATURDAY – RICK S.
Saturday 9/27, the MOD is Rick.
Employee Notes: Happy Birthday to Darren on 9/27, Rolando on 9/29, and KB on 10/3! Congrats to Barbara for 2 years on 10/2! Please welcome Juan Rivera, Alan Felix and Brenda Roman to AGS!