Our next MANDATORY STAFF MEETING will be Wednesday, 10/15 at Wildside BBQ located at 7725 W. 192. If you’re coming off of I-4 you go west on 192, pass the Disney entrance and it will be just past Sherberth Road on the right. The meeting will be from 12:30 – 2:30, lunch will be served and you will be paid. We expect EVERYONE to be there. The only excuses we will accept is if you are in school or if you work a location that cannot be closed. See you then!
CIRQUE PRICE CHANGES
Cirque has changed some of their pricing that will be in effect through 12/19. The Adult prices for Cat 3 and Cat 4 have increased, but the Child prices have decreased. Also, now through 11/22, they are offering a dinner and show package for Cat 2 for the 6 pm show ONLY. It offers a non-alcoholic beverage, entrée and dessert from Planet Hollywood, Splitsville, or Wolfgang Puck’s for an additional $25. We cannot sell the package, but our ticket CAN BE UPGRADED if your guest wants this package. Seating times for this package are no later than 4:30 pm or after 8 pm.
HOWL-O-SCREAM AT BUSCH GARDENS
From 9/29 – 10/12, we are running a Howl-O-Scream incentive! The top seller from both the Guest Service team and the Gifting team will receive 2 Sea World tickets and an Up Close encounter of their choice! Remember, Howl-O-Scream runs Thursday, Friday and Saturday nights through 11/1. Gate price is $89 + tax, but we are offering our tickets at $65 + tax. If your guest mentions that they saw them online for $45, $50, or $55, we CAN honor those prices! You can verify the prices at seaworldparks.com/howloscream-tampa. Use the pencil and edit the price down to that rate. The advantage of buying the tickets from us is that even though the event starts at 7:30, our tickets allow admission at 5 pm to enjoy select rides in Egypt, Congo and Pantopoia! Sell these tickets! The commission is high!
MNSSHP TICKETS
Please double check your entire hard ticket inventory! If you have any MNSSHP tickets, turn them in to the office ASAP.
SEA WORLD’S HALLOWEEN SPOOKTACULAR
Weekends in October, starting 10/4, Sea World will be doing their annual Spooktacular event through 10/26. This is included in ANY DAY admissions and runs from 12pm – 8pm. Remember, this is a WEEKEND event, so the guest MUST have the “ANY DAY” tickets at $75 + tax or any COMBO ticket to enjoy the free candy, shows and events. The $50 weekday tickets WILL NOT BE VALID for these events.
SEA WORLD / AQUATICA CHANGES
Sea World has changed the SW/AQ combo ticket. It is now listed in EZ Ticket as “Sea World Orlando and Aquatica Orlando” and both admissions MUST BE USED BY 12/31! They DO NOT have 1 year to use the ticket as was stated before. This is very important because every year we have problems with this. You MUST inform your guests that the ticket is ONLY good for ONE admission to each park and MUST be used in full by 12/31 – NO EXCEPTIONS! If your guest is in doubt about this, sell them the Length of Stay tickets! The NEW Sea World/Busch Gardens Combo and SW/BG/AQ Combo remain the same and the guest has 1 year from print date to use each park.
4 PARK BUNDLE – MUST BE COMBO
Again, the 4 Park Bundle is an AGS created package that gives ONE VISIT PER PARK. This means you should print a 2 Day Base Universal ticket and the new SW/AQ ticket that gives ONE admission for each of these parks and is good through 12/31. The 5 Park and 6 Parks will get the Length of Stay tickets for SW/AQ or SW/AQ/BG and the 3 Park Unlimited Universal tickets.
VS TICKET ENVELOPES – VICTORY
VS is out of envelopes. There are being reprinted. You will be re-stocked whenever they are available.
VICTORY CASINO CRUISE DRY DOCK
The ship is in dry dock through 10/10. DO NOT sell tickets during this time.
PIRATE’S NOW “VAMPIRATES”
Now through 10/31, the normal Pirate’s Dinner Adventure Show will NOT be operating. Instead they are doing a Halloween themed show called “Vampirates”. When selling or gifting tickets for Pirates, please make sure your guests are aware of this.
AQUATICA INCENTIVE WINNERS
Congrats to Evelyn and Valerie for winning the Aquatica incentive! They each receive 2 Tickets to Aquatica plus 2 meal vouchers. Great job girls!
DUAL OPC/GUEST SERVICES
Congrats to Claudia for getting a sale this week! She gets a $50 bonus! Great job to all of you last week. Rememberto refer to your new price sheet the updated 2 Day TOM pricing.
GIFTING CORNER
Diamond has been challenged to sell 832 – 7 Day EPA’s from 9/22 – 11/2. If a guest wants a 2 Day PTP, print the EPA! So far you guys are doing a great job! Keep it up! As of 9/30, Anne is in the lead with 24 and Valerie right behind with 23. Don’t forget to print a quote receipt with every 7 Day EPA sale and write the OPC’s name, your name, and the location on the receipt and send it to the office with your paperwork.
DOLLAR 60% COMMISSIONS!
For the month of October, we will be offering 60% commissions on all Dollar Rental Car bookings made online only. If you do not know how to book these, please call a lead.
TEREQ – 313-721-1694
Tereq now reps WildSide, Pacino’s and Giordano’s on Sand Lake ONLY, and all of these are approved vendors. If you need referral cards or flyers, feel free to call him.
MOD FOR SATURDAY – ARMANDO
Saturday 10/4, the MOD is Armando.
Employee Notes: Congrats to Liliana for 7 years on 10/5!