With the pricing change, the 3 Day Base Universal ticket is no longer cheaper than the 2 Day. So we have reactivated the 2 Day Base – 3rd Day Free ticket. So for anyone that wants a 2 Day OR 3 Day Base Universal ticket, you will print this ticket. Remember, this ticket is ONLY GOOD until June 7th! Anyone purchasing after June 7th will be required to have the regular tickets without any free days. Starting June 8th, we will no longer carry the 3 Day BASE Universal ticket. If a guest wants 3 Days, you will print a 4 Day Base ticket.
 

BUSY SEASON – SPRING BREAK
This weekend should be the beginning of the busy Spring Break season. Please make sure you are prepared! Check your supplies. Make sure you have plenty of DISNEY SHELLS, POS ROLLS and CREDIT CARD ROLLS. There’s nothing more annoying than for an employee to be in the middle of a sale and run out of Disney shells. Get to the locations EARLY! Set yourself up for success by getting to the hotel early enough to get settled and be able to count your tickets and bank before you get busy. Vacation plan! Use the itinerary planner in the FunPak to plan out your guest’s vacation. Show them how to fit in Water Parks and night-time attractions like Blue Man Group, Dinner Shows and Cirque.

ALL HARD TICKETS ALREADY ACTIVE
We have had this question come up a few times recently. Just to be clear, all labeled Disney tickets are ALREADY activated and do not need to be swiped. This includes the WATER PARKS, DISNEYQUEST, AND CONVENTION TICKETS. You are responsible for counting these tickets TWICE daily – at the beginning AND end of your shift to make sure the counts are correct. Please make sure that if you sell any of these tickets that you subtract them in your counts on your log sheet. As always, if there are any missing tickets, you will be charged the COST of these tickets.

ORLANDO CITY TICKETS
Most of the tickets for the game on 3/21 are sold out, but with the high demand, we are expecting Orlando City to open up more seating areas. If you have questions, call Marc (407) 506-7692.

BLIZZARD BEACH RE-OPENS 3/15
Blizzard Beach is re-opening Sunday, 3/15. With this, BOTH Disney Water Parks will be opened again. Remember, OUR tickets are good for ONLY ONE PARK per day, so be sure if you sell the Water Park tickets that you tell the guest once they choose either Typhoon Lagoon or Blizzard Beach, they must stay there for the day. Once we get more information on what happens if a guest wants to do both on the same day, we will let you know.

LEGOLAND OPEN 7 DAYS
Legoland is now open 7 days a week through the middle of August. Also, the Water Park will be open DAILY from 3/21 – 4/19. We do not have the Water Park Combo on any BOGO’s, so fi you are selling those, you will have to tell the guest to upgrade at the gate for $15 per ticket. Tell them this way they can see if the weather cooperates or if they really want to do it instead of paying the money up front. DO NOT mention the BOGO’s or sell them unless you are in Gifting (or if the guest mentions this offer). We automatically give $10 off the REGULAR Guest Service tickets so this is a good enough discount. We pay more for the BOGO’s so your commission is much less!

TITANIC DINNER SHOW
We are now selling the Titanic Dinner Show, which usually runs Friday and Saturday nights. It’s in the POS in “Dinner Shows and Nightlife” – Category 17. You must call to check on availability and make the reservation BEFORE collection money. (407) 248-1166

SUGGEST SEA WORLD & BUSCH
Since our cost is not changing until June 1st, we have a GREAT profit margin on Sea World and Busch Gardens single day tickets. Let’s mention these parks with EVERY ticket sold! If someone wants to buy Disney or Universal, be sure to mention what a GREAT deal Sea World is – especially the weekday tickets! With the processing fees paid on line, the guest is saving almost $20 off the gate price by buying them from us.

CIRQUE INCREASING STARTING 3/30
For Cirque shows starting 3/30, the pricing will be going back to the original $95 + tax for Category 2 seats. If you are SELLING for shows starting 3/30 and LATER, you MUST CHARGE $95 + tax for Adults and $78 + tax for Kids. Also, there is NO SHOW on Tuesday, 3/24, however they have ADDED a show on Monday, 3/30.

DISCOVERY COVE BOOKINGS
If you have a guest already interested in Sea World and Aquatica, they should consider adding Discovery Cove! This is a GREAT ALL-INCLUSIVE experience – breakfast, lunch, drinks, snorkel gear, etc. So show the guest the price of adding Discovery Cove if they already doing Sea World and Aquatica! Remember the normal admissions – Day Resort which DOES NOT include a Dolphin Swim – or the Dolphin Swim – give 14 days unlimited admission to both Sea World and Aquatica. If they want to add Busch Gardens for 14 days, book the ULTIMATE admission.

DON’T FORGET THE ORLANDO MAGIC
With all the excitement around Orland City, don’t forget the Magic! There are only 9 home games left so let’s push those too!

GIFTING & DUAL PEOPLE NEEDED
We still need people to move over to both the Gifting and Dual teams. If any of you are interested, please call Katwyn for Gifting or Kymry for the Dual locations.

MOD FOR SATURDAY – KYMRY
Kymry will be the MOD on Saturday.

Employee Notes: Happy Birthday to Yolanda on 3/15! Please welcome Delila Allen to the AGS Team!