Our next MANDATORY MEETING will be from 1 – 3 pm Tuesday, 6/9 at I-Drive 360. You will be paid and lunch will be served. After our meeting, we will be split up into 3 groups to experience each of the 3 attractions – Madame Tussauds, SeaLife, and the Orlando Eye. So plan on being there till about 4:30. If you are working, we will do our best to try to get comps for you to experience these.

GAY WEEK
Most of the activities this week are privately ticketed events. However, the main day will Saturday, 6/6 at the Magic Kingdom. If you are selling ANY Disney tickets this week to families with children, please advise them that SATURDAY will be EXTREMELY CROWDED and they may want to choose to go another day.

DISNEY WATER PARK TICKETS
There still seems to be a lot of confusion on the Water Park tickets. We are trying to deplete our inventory of the “or” tickets, so we want to sell these first. Water Park Hopping is NOT included on these tickets. If a guest wants to hop, you can give a $5 discount on the “or” tickets only and they can upgrade at the gate. Try not to mention Water Park Hopping at all. Please call a lead or manager if you have any questions before selling.

UNIVERSAL 3RD DAY FREE ENDS 6/7
Once again, our last day TO PRINT AND SELL the 3rd Day Free tickets is Sunday, June 7th. All days on the ticket MUST be used by 6/20. As for the 7 Day Base Giting Ticket, THERE IS NOW A CORRECTION.  Universal has decided to EXTEND this ticket until August 7th.   If you are selling tickets in advance for AFTER 6/7, they must be the REGULAR 2 Day Tickets without the 3rd Day Free. So please be sure when selling tickets this week to ASK when they are going to start using the tickets so we don’t have any problems.

GET READY FOR SUMMER!

BUSY TIME IS COMING – BE READY!
Busy season is just around the corner! Make sure you and your locations are prepared. Check your supplies and make sure you have at least 4 packs of Adult Disney shells and 2 packs of Kids. Check your POS rolls and credit card tape. Get to the locations EARLY! Give yourself time to count your bank and tickets.

COUNT INVENTORY TWICE DAILY
Some of you are getting lazy and not EVER counting the hard tickets you have in inventory. All tickets in inventory MUST be counted twice daily – at the beginning and end of your shift. We don’t care if you’ve sold any or not. They still MUST be counted. Again, when counting, please check the dates and make sure the OLDEST tickets are on top of the stack to be sold FIRST. We want to sell the OLD Disney Water Park tickets and Convention tickets FIRST.

READ EACH TICKET OUT LOUD!
Guys, how many mistakes and deductions have to be made to get this through your heads? We still have people handing out the wrong tickets. YOU MUST READ EACH TICKET OUT LOUD TO THE GUEST AS YOU HAND THEM OVER! We still have guests getting BASE Universal tickets instead of PTP, or getting regular 2 Day Universal tickets instead of 3rd Day Free. PLEASE READ THEM!

LOOKING FOR QUALITY EMPLOYEES
If you know of anyone that is looking for a job, has a great personality, is outgoing, dependable, responsible, loves the theme parks, and is available anytime, including nights and weekends, please have them call the office to set up an interview. We especially need people for gifting.

LEGOLAND WATERPARK DAILY
Both Legoland AND their water park are now open daily through September 7th.

3 DAY TOUCH OF MAGIC TICKETS
For those of you who have these tickets, you should sell them when your guest wants to purchase 3 Day Base tickets. The tickets are already activated – you do NOT swipe them. You must enter them in the POS in Category A14 – Hard Ticket Inventory. When selling these, you must WRITE on their receipt “No Changes or Upgrades” on the tickets. These tickets cannot be changed in ANY way – no adding hopping or days.

I-DRIVE 360 ATTRACTIONS
The Orlando Eye, Madame Tussauds, and SeaLife are listed in the POS in Category A13 – Merlin Entertainments Group. These are NOT voucher attractions. You MUST print the actual tickets in the Legoland store.

READ THE GAZETTE/ WTW MESSAGES
It gets very frustrating for the management when we put information out there for YOUR benefit and you guys don’t read it. If we are sending messages, they are important, so PLEASE READ THEM!

DISNEY WATER PARK INCENTIVE
We met our goal! We will announce the top 3 winners and do drawings for the other 20 Gift cards at our meeting on Tuesday at I-Drive 360. Great job!

ORLANDO CITY SHIRTS
Our next day to wear the Orlando City shirts is Sunday, June 14th against DC United. If you are off Sunday, you can wear them on Saturday. We still have tickets available. Please call Marc if you need tickets. 407-506-7692

INCENTIVES
Tree Trek – From 5/1 – 6/30, receive an additional $5 per person for 1 – 5 guests, and 6 and higher, $10 per person!

MOD FOR SATURDAY – KYMRY

Employee Notes: Happy Birthday to Mahvash on 6/7! Congrats to Maria for 10 years on 6/6, Eddie for 2 years on 6/7, Kim and Evelyn for 2 years on 6/6, and Claudia G. for 2 years on 6/7! Please welcome Nick Hunter and Lisette Mambru to the AGS Team! Let’s keep on getting out from behind the desk, greeting guests and spreading “lobby magic!”