Effective Friday, 9/30 through November 19th, Disney will now be in REGULAR SEASON PRICING. This affects ALL ONE DAY TICKETS. Please make sure you are selecting REGULAR tickets for any ONE Day Disney tickets printed during this period. Remember, you must ASK your guests what date they are visiting the park to make sure they are receiving the correct ticket. Otherwise they will be stopped at the front gate and be made to upgrade.

SEPARATION FROM AGS
We want each of you to stay for us long-term and make this a career. However, we know situations may come up that warrant you leaving the company. As a reminder, all we ask is that you give us a 2 week written notice when leaving the company. When you do this, you will receive a re-hire status and good references, and you will receive all commissions earned during your last pay period. If you can’t give us the respect of this notice, or you are terminated for any reason other than your resignation (theft, not following company policies, etc) you will forfeit all commissions and be paid at minimum wage ONLY for hours worked.

NO LEAVING EARLY – ASSIST GUESTS
When you have guests asking about tickets and when you close, it’s always good to tell them you start closing 30 minutes prior to the end of your shift. However, you CANNOT leave if guests approach at closing and tell them you are closed. You should never say “Sorry I’m closed”. All guests should continue to be served until there is no one left. You will be paid for your time and of course you will continue to receive commissions on any sales made. We have received some complaints about this so please make sure all of your guests are taken care of before you leave your station.

LA NOUBA UPDATE
Just a reminder that through the end of October, there will only be a ONE 6 pm show on Thursdays.

HALLOWEEN HORROR NIGHTS
HHN runs on select nights that continue through 10/31. First of all, please check the calendar! Just because the ticket says “Sunday – Thursday” DOES NOT mean the event is every night during those days! You MUST check the calendar to see what nights are available. Also, you HAVE to be honest with your guests! If they are only purchasing a ONE day ticket to the park and want to go to HHN, DO NOT sell them the HHN ticket without informing them of the upgrade available at the park at a LOWER price than what we can sell our tickets for. We’ve already had angry guests coming back because of this. Try to talk them into the 2 Day PTP Combo with HHN. Remember, with the Combos the visit to HHN has to be on any night EXCEPT for Saturday during the 14 day period of the ticket.

MICKEY’S NOT SO SCARY PARTY
You must look up the tickets by the DATE that they would like to attend. The dates for the upcoming week are 10/2, 10/4, 10/6, and 10/7. As was in the past, guests who purchase our tickets can enter the park as early as 4 pm.

MAGIC KINGDOM CLOSES EARLY
When selling Magic Kingdom tickets, please remind your guests that any night there is MNSSHP, the park closes at 7 pm. Be sure to check the times guide and make sure they are aware of this.

BE KIND TO EACH OTHER – TEAMWORK
We want you all to work as a team. Be kind to each other and help each other out. As far as leaving notes at the desk, please be professional and don’t be negative. If someone is not cleaning up before they leave, this is how you should word it “Please be kind enough to clean and organize the desk before leaving. Thanks!”

LEGOLAND CLOSED TUES. & WED.
Legoland has gone back to their slow season schedule with the park being CLOSED on Tuesdays and Wednesdays. Also, the Water Park is ONLY open on Saturdays and Sundays.

CALL OUTS – LATENESS
If you are sick, you must TALK to a manager, not a lead. Talk means continue calling until you actually TALK to a manager – NO TEXTS, VOICEMAILS OR E-MAILS. We want you to work ON TIME. If you are running late because of traffic or some other reason, please call or text one of the leads.

DISCOVERY COVE INCENTIVE
Remember to push Discovery Cove! In the month of September, get $3000 in revenue and you receive 2 Day resorts! $6000 and you get to swims with Sea Venture, $8000 adds a Trainer for a day, and $10,000 gets you a family 4 pack! Discovery Cove is a GREAT value, as you get all food and beverages, in addition to 14 days unlimited admission to both Sea World and Aquatica!

DISNEY REVENUE INCENTIVE
For those of you on the VIP, Gifting and AGS Teams, Disney this is the last week for you to win 2 Free Passes to Mickey’s Not So Scary! For the most revenue produced in Magic Your Way tickets, the top 2 from the Gifting Team and the top 3 from the AGS or VIP Teams will receive 2 Free Tickets to MNSSHP on 10/7. This runs from 9/25 – 10/1. This is for MYW and MNSSHP tickets only. Timeshare and convention tickets do not apply. You can only win 1 time.

ORLANDO CITY SOCCER
The next home match will be Sunday, 10/2 at 1 pm against the Montreal Impact. All company seats for this game have been sold, but there are still seats available in all sections EXCEPT for supporters.

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: The Illusionists 10/4-10/9; Garth Brooks 10/6-10/9. We can also sell Orlando Magic, Tampa Bay Bucs and TB Rays!

Employee Notes: Happy Birthday to Jax on 9/29, KB on 10/3, Maribel on 9/30, and Nicholas on 10/6! Congrats to Christina for 2 years on 10/2, and Barbara for 3 years on 10/2!

We know that it is slow out there, but what can you do to increase your sales? KEEP A POSITVE ATTITUDE AND SMILE! Get out from behind your desk and greet guests in the lobby. Introduce yourself as the Concierge and let them know you are there to assist them with tickets or any questions they may have. VACATION PLAN! Since you don’t have lines, spend more time with your guests and help them vacation plan. Concentrate on the high profit tickets – Sea World, Legoland,, I-Drive 360, 2 Day PTP Universal, dinner shows and Blue Man Group. Upgrade your sales! No one should walk away from your desk with a 1 Day ticket without knowing about all the multi-day and multi-park options. Use this slow time to sharpen your sales skills!

LA NOUBA UPDATE
La Nouba is re-opening for shows starting Tuesday, 9/27. Just a reminder that through the end of October, there will only be a 6 pm show on Thursdays.

LEGOLAND CLOSED TUES. & WED.
Legoland has gone back to their slow season schedule with the park being CLOSED on Tuesdays and Wednesdays. Also, the Water Park is ONLY open on Saturdays and Sundays.

UNIFORMS – EYES ARE ON YOU!
You all have no idea how many complaints we get on a daily basis on our staff, not only about service but also appearance. Please take pride in your job. Treat the guests how YOU would like to be treated. Give them a friendly smile and be sure to help them in ANY way possible, even if they’ve gotten their tickets elsewhere. As far as uniforms go, each of you knows what is required of you. If you come to work out of uniform, you will be sent home without pay, reprimanded and possibly terminated. NAMETAGS are mandatory and must be worn ON YOU at all times while working. If you do not have a nametag, please call the office or a lead and we will get one for you.

HALLOWEEN HORROR NIGHTS
HHN runs on select nights that continue through 10/31. We are selling the event nights that fall between Sunday – Thursday at a discount, and any Friday-Saturday event night at regular price. As usual, your best bet is to sell the 2 or 3 Day PTP Combos. Remember, with the combo tickets, it includes ONE NON-SATURDAY visit to HHN during the 14 day period. If you have a guest wanting to purchase a 1 Day ticket and go to HHN, it’s better to have them upgrade to add the HHN while they are at the park. If you have any questions, please ask your lead or manager. Make sure you ask them if they are Florida Residents too. If they are, they can get cheaper prices online, but offer them our tickets as a convenience.

MICKEY’S NOT SO SCARY PARTY
You must look up the tickets by the DATE that they would like to attend. The dates for the upcoming week are 9/29, 9/30, and 10/2. As was in the past, guests who purchase our tickets can enter the park as early as 4 pm.

MAGIC KINGDOM CLOSES EARLY
When selling Magic Kingdom tickets, please remind your guests that any night there is MNSSHP, the park closes at 7 pm. Be sure to check the times guide and make sure they are aware of this.

REGULAR SEASON STARTS 9/30
Remember, we are in VALUE season until Thursday, 9/29, but after that, ALL ONE DAY tickets must be sold and printed as REGULAR tickets.

SLOW TIME – CLEAN DESKS
This is the perfect time to clean and organize the desks. Please go through all materials and throw anything away that is outdated. Look at the desk from a guest’s perspective and make sure your desk is appealing and not too cluttered. When doing this, please do NOT throw away anyone’s personal items.

CREDIT CARD FRAUD
Remember, if ONE person is purchasing a large number of tickets (more than 4 to one attraction), you must have ALL members of the party in front of you, you must check ID, the guest must be staying at the hotel, and you must VERIFY the room with the front desk. Be sure to use the PAX/EMV chip reader with all chip embedded cards.

DISCOVERY COVE INCENTIVE
Remember to push Discovery Cove! In the month of September, get $3000 in revenue and you receive 2 Day resorts! $6000 and you get to swims with Sea Venture, $8000 adds a Trainer for a day, and $10,000 gets you a family 4 pack! Discovery Cove is a GREAT value, as you get all food and beverages, in addition to 14 days unlimited admission to both Sea World and Aquatica!

DISNEY REVENUE INCENTIVE
For those of you on the VIP, Gifting and AGS Teams, Disney has started an incentive for you to win 2 Free Passes to Mickey’s Not So Scary! For the most revenue produced each week in Magic Your Way tickets, the top 2 from the Gifting Team and the top 3 from the AGS or VIP Teams will receive 2 Free Tickets to MNSSHP on 9/30. This runs from 9/4-9/10, 9/11 – 9/17, 9/18 – 9/24, and 9/25 – 10/1 (which receives tickets for 10/7). This is for MYW and MNSSHP tickets only. Timeshare and convention tickets do not apply. You can only win 1 time.

ORLANDO CITY SOCCER
The next home match will be Sunday, 10/2 at 1 pm against the Montreal Impact. We have 12 company seats available in Section 101 for $50 each, and if you sell these, you receive an extra $10 in commission!

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Cirque du Soleil Ovo -9/21 – 9/25 . We can also sell Orlando Pride and TB Rays!

Employee Notes: Happy Birthday to Christina on 9/25, Michel (Runner) on 9/27, and Maribel R. on 9/27! Congrats to the following for 1 year on 9/30 with AGS: Luis A., Angelica, Alma, Judy, Veronica M., Diana, Alix, Jose S.,George (Runner) and Cindy our Gifting Manager!

We count on each and every one of you to “Go Above and Beyond” for each of our guests and give them the kind of service that you would expect if you were in their shoes. What does this mean? SMILE and enjoy the fact that you are helping someone have the vacation of a lifetime! Even if they don’t buy tickets from you, help them in ANYWAY possible, including giving them park hours and information! You would be surprised how many people come back and buy something from you even though they don’t buy anything initially. We really want GREAT guest comments! If a guest wants to commend you on your service, please recommend Trip Advisor for your hotel, on the hotel’s comment cards, or the AGS Facebook page.

MICKEY’S NOT SO SCARY PARTY
You must look up the tickets by the DATE that they would like to attend. The dates for the upcoming week are 9/20, 9/23, and 9/25. As was in the past, guests who purchase our tickets can enter the park as early as 4 pm.

MAGIC KINGDOM CLOSES EARLY
When selling Magic Kingdom tickets, please remind your guests that any night there is MNSSHP, the park closes at 7 pm. Be sure to check the times guide and make sure they are aware of this.
VALUE SEASON ENDS 9/29
Don’t forget to CHARGE FOR AND PRINT THE VALUE TICKETS FOR any ONE DAY DISNEY ticket. Regular season starts 9/30.

DISNEY CONVENTION TICKETS
A reminder – Disney Convention Tickets are ONLY to be sold to guests (or their family members) that are here in a meeting or convention. How can you tell – If they are wearing a badge or a tie. They must be QUALIFIED. If you are selling them to non-qualified guests, you are jeopardizing our contract and risk us losing this privilege. Violators will be reprimanded.

HALLOWEEN HORROR NIGHTS
HHN runs on select nights that continue through 10/31. We are selling the event nights that fall between Sunday – Thursday at a discount, and any Friday-Saturday event night at regular price. As usual, your best bet is to sell the 2 or 3 Day PTP Combos. Remember, with the combo tickets, it includes ONE NON-SATURDAY visit to HHN during the 14 day period. If you have a guest wanting to purchase a 1 Day ticket and go to HHN, it’s better to have them upgrade to add the HHN while they are at the park. If you have any questions, please ask your lead or manager. Make sure you ask them if they are Florida Residents too. If they are, they can get cheaper prices online, but offer them our tickets as a convenience.

USE CORRECT UNIVERSAL STORE
For those of you on the Gifting, VIP or AGS Teams, you MUST use the correct STORE when printing Universal tickets in ITW. For instance if you are on the Vistana Team and you work at BlueTree, you CANNOT print Universal tickets in the Vistana Store. It must be the Guest Services Store. Universal uses these number and for a LOT of reasons, the MUST be correct!

CREDIT CARD FRAUD
We have had more fraud activity this week. Luckily Petra followed the correct procedures so we did not fall for it. Again, if they are buying more than 4 tickets, all members of the party must be in front of you, they must be staying at the hotel, and you must verify the room number with the front desk. They seem to be picking locations that do NOT have a PAX/EMV Chip reader. So if you are working one of these locations, be especially careful and follow these procedures. Always use the PAX/EMV chip reader for all cards with a chip.

VACATION VILLAGE SPEED TRAINING
For those of you that work at Vacation Village locations, Ana Maria is having a speed training on Wednesday at 1:30 at the Conference Room upstairs at Regal Oaks. She will be reaching out to each of you individually to attend.

HHN HOSPITALITY NIGHTS 9/22

LA NOUBA CLOSED THIS WEEK
Shows will resume 9/27.  Please direct your guests to Blue Man Group this week

DISCOVERY COVE INCENTIVE

Remember to push Discovery Cove! In the month of September, get $3000 in revenue and you receive 2 Day resorts! $6000 and you get to swims with Sea Venture, $8000 adds a Trainer for a day, and $10,000 gets you a family 4 pack! Discovery Cove is a GREAT value, as you get all food and beverages, in addition to 14 days unlimited admission to both Sea World and Aquatica!

DISNEY REVENUE INCENTIVE
For those of you on the VIP, Gifting and AGS Teams, Disney has started an incentive for you to win 2 Free Passes to Mickey’s Not So Scary! For the most revenue produced each week in Magic Your Way tickets, the top 2 from the Gifting Team and the top 3 from the AGS or VIP Teams will receive 2 Free Tickets to MNSSHP on 9/30. This runs from 9/4-9/10, 9/11 – 9/17, 9/18 – 9/24, and 9/25 – 10/1 (which receives tickets for 10/7). This is for MYW and MNSSHP tickets only. Timeshare and convention tickets do not apply. You can only win 1 time. We already have 2 weeks in the books so push for these last 2 weeks!

ORLANDO CITY SOCCER
The next home match will be Sunday, 10/2 at 1 pm against the Montreal Impact. We have 12 company seats available in Section 101 for $50 each, and if you sell these, you receive an extra $10 in commission!

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Cirque du Soleil Ovo -9/21 – 9/25 . We can also sell Orlando Pride and TB Rays!

Employee Notes: Happy Birthday to both Judy and Gabriela on 9/17, Brian on 9/18, Vanessa Gutierrez on 9/18, and Keith, our Dual/Premier Team Manager on 9/20! Congrats to Eric for 5 years on 9/19 and Brenda for 2 years on 9/23!

We know that it has gotten slow out there so we want to give you a few tips to get through September. 1) STAY POSITIVE! We have found that people with positive attitudes consistently to better with sales. Even though you may not be making the kind of money you were in July, If you SMILE and keep a positive attitude, you will make more sales than someone that is negative and doesn’t smile. 2) WORK THE LOBBY – BE A HOTEL AMBASSADOR! If you don’t have anyone at your desk, get out in the lobby and GREET the guests. Introduce yourself as the Concierge and let them know you are there to help them and you have all the tickets available. Pass out stickers to the kids too! 3) VACATION PLAN. Use the slower time to spend more time with each of your guests. Use the itinerary planners in the FunPaks/Activity Guides to help them plan their vacation and show them how to fit everything in. 4) SELL DINNER SHOWS, BLUE MAN, CIRQUE. With the parks closing earlier, these should be recommended to every guest. These are our highest profit tickets and make you the most commission!

MICKEY’S NOT SO SCARY PARTY
You must look up the tickets by the DATE that they would like to attend. If you see more than one set of options for that date, that means there are TWO price points – Advance Purchase and Same Day. Make sure you are selecting the HIGHER PRICED tickets for same day. The dates for the upcoming week are 9/8, 9/11, 9/13, 9/16, and 9/18. As was in the past, guests who purchase our tickets can enter the park as early as 4 pm.

MAGIC KINGDOM CLOSES EARLY
Please remind your guests that any night there is MNSSHP, the park closes EARLY. Be sure to check the times guide and make sure they are aware of this.

VALUE SEASON THROUGH 9/29
Don’t forget to CHARGE FOR AND PRINT THE VALUE TICKETS FOR any ONE DAY DISNEY ticket. Multi-day tickets ARE NOT affected.

HALLOWEEN HORROR NIGHTS
HHN starts 9/16 with select nights that continue through 10/31. We are selling the event nights that fall between Sunday – Thursday at a discount, and any Friday-Saturday event night at regular price. As usual, your best bet is to sell the 2 or 3 Day PTP Combos. Remember, with the combo tickets, it includes ONE NON-SATURDAY visit to HHN during the 14 day period. If you have a guest wanting to purchase a 1 Day ticket and go to HHN, it’s better to have them upgrade to add the HHN while they are at the park. If you have any questions, please ask your lead or manager. Make sure you ask them if they are Florida Residents too. If they are, they can get cheaper prices online, but offer them our

SHOPPERS ARE OUT!
We want to remind all of you that not only do we have shoppers out on a regular basis, but also the hotels. Here’s what they are looking for: SMILE; Pleasant greeting and engagement within 5 feet of the desk; knowledge about area attractions and hotel; and NAMETAG! Notice that SMILE and NAMETAG are capitalized. If you don’t have a nametage, please call the office.  They will also be purchasing tickets and getting rental cars to insure honesty and correct procedures are used.

VOIDING DISNEY TICKETS
With the switch to Activity Link and ITicket, DISNEY TICKETS CAN NO LONGER BE VOIDED IN THE OFFICE. All tickets MUST be voided through the POS at the location. Please DO NOT send shells to the office. If you get verification that the tickets were voided, throw them away. Thank you!

BE ON TIME!
We need all of you LOGGED IN and ready to sell at 7 am. While we give a 7 minute grace, many of you are much later than that. This will be tracked and people that are habitual offenders will be reprimanded and/or terminated for poor attendance.

STILL LOOKING FOR GREAT HIRES
We are still looking for great prospects to join the AGS team! If you know of anyone that can work ANYTIME – especially NIGHTS and WEEKENDS – loves the theme parks, has a great personality and is responsible and dependable, please have them call the office to set up an interview. Remember, if you refer someone, they are hired and they stay for 90 days, you receive a $100 Visa card!

CREDIT CARD FRAUD
There continues to be a ring of people going around using stolen credit cards to purchase a large number of tickets. This is particularly dangerous for those of you who do not have a PAX/EMV chip reader at your location. If you have someone buying more than 4 tickets, you MUST have all members of the party in front of you, you MUST verify with the Front Desk that they are staying at the hotel, and you MUST check their ID to make sure the signatures match. Be especially suspicious if they want to by 9 or more Disney tickets. Great job to both Gabriel and Yolanda who did not allow someone to buy from them because they wouldn’t follow these rules!

HHN HOSPITALITY NIGHTS 9/18 & 9/22
You can go these 2 nights for $51.00 + tax.

90 DAYS HEALTH INSURANCE
If you’ve received a health insurance form, please fill it out and get it back to the office ASAP! Even if you DECLINE the insurance, we must have it in your file.

ORLANDO CITY SOCCER
The next home match will be Saturday, 9/17 at 7:30 pm against the Columbus Crew. We have 12 company seats available in Section 101 for $50 each, and if you sell these, you receive an extra $10 in commission !

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Maroon 5 – 9/9; Meghan Trainor – 9/18. We can also sell Orlando Pride and TB Rays!

Employee Notes: Happy Birthday to Melissa on 9/10, and Judy and Gabriela on 9/17! GO ABOVE AND BEYOND FOR ALL OF YOUR GUESTS!  LET’S GET MORE GREAT COMMENTS!

Halloween season is already upon us, with the first event night being Friday, September 2nd. Tickets have been loaded into ITicketPOS. You will “Lookup”, then go to “Disney”, then “Others”. You must look up the tickets by the DATE that they would like to attend. If you see more than one set of options for that date, that means there are TWO price points – Advance Purchase and Same Day. Make sure you are selecting the HIGHER PRICED tickets for same day. For ALL of you, with there being SO MANY DATES, that MEANS THAT MAGIC KINGDOM WILL BE CLOSING EARLY ON MANY NIGHTS. WHEN SELLING TICKETS TO THE MAGIC KINGDOM BE SURE TO CHECK THE TIMES. If it’s a party night, make sure you let your guests know the park will BE CLOSING EARLY!

HIGHER UNIVERSAL COMMISSIONS
As we stated earlier in the week, Universal is offering us HIGHER commissions on the 1 and 2 Day Park-to-Park tickets ONLY.  When selling out of ITicketPOS, go to “Special Offers” and select the 1 or 2 Day PTP “PROMO” tickets.  When printing tickets in Instant Ticket Wizard, be sure to scroll all the way to the bottom of the ticket store and print the tickets titled “2016 Promo”. Obviously for those of you in Gifting, you will continue to print the 7 Day PTP EPA gifting tickets as needed, but your commissions will be the same as always. This goes for the “2 Days Free” ticket as well. Your commissions will not change.

VALUE SEASON THROUGH 9/29
Don’t forget to CHARGE FOR AND PRINT THE VALUE TICKETS FOR any ONE DAY DISNEY ticket. Multi-day tickets ARE NOT affected.

DISNEY WATER PARKS LOW SEASON
Starting 8/29, the Disney Water Parks will be going to Low Season pricing, which is $5 less than the current prices. Please be sure to print and charge for the “With Blockout” tickets in the POS. These prices will be valid until the spring of next year. As usual, ALL Disney Water Park tickets are “Water Park Hoppers” which means they can visit BOTH TL and BB on the same day.

SEA WORLD’S KIDS FREE
From now through September 30th, Sea World is offering a Kid’s Free special for ONLINE sales only. We have this added to our POS. You must use the CORRECT tickets. For Adults, use the “Sea World Kid’s Free Ticket– A” tickets and for Kids use the “Sea World Kid’s Free Ticket – C”. You must have the SAME NUMBER of Adults and Kids in order to do this. Just like Legoland, if you have an odd amount of either, you must charge any ADDITIONAL tickets at FULL PRICE as a regular ticket sale. We should be charging full price because of the offer.

DISNEY SPRINGS TRAINING
Disney has opened the website for the online training for Disney Springs. Go to www.disneyhospitalitydays.com. You do NOT need to enter an access code. Click on the hyperlink that says “Disney Springs Frontline Training”. Please read through each module. At the end of the training you will have enter your personal information and print the Confirmation page to redeem at Disney Springs prior to October 28th.

RAIN – CHECK FORECAST
It’s important to remind your guests that it rains every day here until we get into October. Remind them that they need to plan for that in their visits to the theme parks. Also, it’s important to tell them that the tickets are non-refundable. We cannot have people coming back asking for refunds if it rains. Let them know the parks are less crowded when it rains, most attractions are indoor, and have them buy a poncho!

BE ON TIME!
We are tracking tardies on a regular basis. While we know there are occasions that you may be late because of traffic, etc., we have far too many people late on a regular basis. We will be looking at this and habitual offenders will be reprimanded and/or terminated.

STILL LOOKING FOR GREAT HIRES
We are still looking for great prospects to join the AGS team! If you know of anyone that can work ANYTIME – especially NIGHTS and WEEKENDS – loves the theme parks, has a great personality and is responsible and dependable, please have them call the office to set up an interview. Remember, if you refer someone, they are hired and they stay for 90 days, you receive a $100 Visa card!

CREDIT CARD FRAUD $5000 LOST
Again, you CANNOT sell more than 4 tickets without having all members of the party in front of you. We just got $5000 in chargebacks because someone sold a large number of tickets to one person and didn’t do a chip read/EMV. Also, verify the room number with the front desk and make sure they are staying at the hotel.  Please follow the proper procedures! We cannot afford these kinds of losses!

DOLLAR RENTAL CAR CONTEST
From 8/25 – 9/6, the AGS employee with the MOST rentals (minimum of 3 to qualify) will receive a $100 Visa card and a free weekend Dollar rental! You must use CD#3024627. Anyone not using this CD# will be disqualified.

90 DAYS HEALTH INSURANCE
If you’ve received a health insurance form, please fill it out and get it back to the office ASAP! Even if you DECLINE the insurance, we must have it in your file.
BLUE MAN GROUP INCENTIVE
Round 2: 8/1 – 8/31. We will have the results in next week’s Gazette!

ORLANDO CITY SOCCER
The next home match will be Saturday, 9/17 at 7:30 pm against the Columbus Crew. We have 12 company seats available in Section 101 for $50 each, and if you sell these, you receive an extra $10 in commission !

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Disney on Ice – 9/2 – 9/4; FSU vs. Ole Miss – 9/5; Maroon 5 – 9/9; Meghan Trainor – 9/18. We can also sell Orlando Pride and TB Rays!

Employee Notes: Happy Birthday Robert Moreno on 9/6 and Luis Aquado on 9/4!