Halloween season is already upon us, with the first event night being Friday, September 2nd. Tickets have been loaded into ITicketPOS. You will “Lookup”, then go to “Disney”, then “Others”. You must look up the tickets by the DATE that they would like to attend. If you see more than one set of options for that date, that means there are TWO price points – Advance Purchase and Same Day. Make sure you are selecting the HIGHER PRICED tickets for same day. For ALL of you, with there being SO MANY DATES, that MEANS THAT MAGIC KINGDOM WILL BE CLOSING EARLY ON MANY NIGHTS. WHEN SELLING TICKETS TO THE MAGIC KINGDOM BE SURE TO CHECK THE TIMES. If it’s a party night, make sure you let your guests know the park will BE CLOSING EARLY!

HIGHER UNIVERSAL COMMISSIONS
As we stated earlier in the week, Universal is offering us HIGHER commissions on the 1 and 2 Day Park-to-Park tickets ONLY.  When selling out of ITicketPOS, go to “Special Offers” and select the 1 or 2 Day PTP “PROMO” tickets.  When printing tickets in Instant Ticket Wizard, be sure to scroll all the way to the bottom of the ticket store and print the tickets titled “2016 Promo”. Obviously for those of you in Gifting, you will continue to print the 7 Day PTP EPA gifting tickets as needed, but your commissions will be the same as always. This goes for the “2 Days Free” ticket as well. Your commissions will not change.

VALUE SEASON THROUGH 9/29
Don’t forget to CHARGE FOR AND PRINT THE VALUE TICKETS FOR any ONE DAY DISNEY ticket. Multi-day tickets ARE NOT affected.

DISNEY WATER PARKS LOW SEASON
Starting 8/29, the Disney Water Parks will be going to Low Season pricing, which is $5 less than the current prices. Please be sure to print and charge for the “With Blockout” tickets in the POS. These prices will be valid until the spring of next year. As usual, ALL Disney Water Park tickets are “Water Park Hoppers” which means they can visit BOTH TL and BB on the same day.

SEA WORLD’S KIDS FREE
From now through September 30th, Sea World is offering a Kid’s Free special for ONLINE sales only. We have this added to our POS. You must use the CORRECT tickets. For Adults, use the “Sea World Kid’s Free Ticket– A” tickets and for Kids use the “Sea World Kid’s Free Ticket – C”. You must have the SAME NUMBER of Adults and Kids in order to do this. Just like Legoland, if you have an odd amount of either, you must charge any ADDITIONAL tickets at FULL PRICE as a regular ticket sale. We should be charging full price because of the offer.

DISNEY SPRINGS TRAINING
Disney has opened the website for the online training for Disney Springs. Go to www.disneyhospitalitydays.com. You do NOT need to enter an access code. Click on the hyperlink that says “Disney Springs Frontline Training”. Please read through each module. At the end of the training you will have enter your personal information and print the Confirmation page to redeem at Disney Springs prior to October 28th.

RAIN – CHECK FORECAST
It’s important to remind your guests that it rains every day here until we get into October. Remind them that they need to plan for that in their visits to the theme parks. Also, it’s important to tell them that the tickets are non-refundable. We cannot have people coming back asking for refunds if it rains. Let them know the parks are less crowded when it rains, most attractions are indoor, and have them buy a poncho!

BE ON TIME!
We are tracking tardies on a regular basis. While we know there are occasions that you may be late because of traffic, etc., we have far too many people late on a regular basis. We will be looking at this and habitual offenders will be reprimanded and/or terminated.

STILL LOOKING FOR GREAT HIRES
We are still looking for great prospects to join the AGS team! If you know of anyone that can work ANYTIME – especially NIGHTS and WEEKENDS – loves the theme parks, has a great personality and is responsible and dependable, please have them call the office to set up an interview. Remember, if you refer someone, they are hired and they stay for 90 days, you receive a $100 Visa card!

CREDIT CARD FRAUD $5000 LOST
Again, you CANNOT sell more than 4 tickets without having all members of the party in front of you. We just got $5000 in chargebacks because someone sold a large number of tickets to one person and didn’t do a chip read/EMV. Also, verify the room number with the front desk and make sure they are staying at the hotel.  Please follow the proper procedures! We cannot afford these kinds of losses!

DOLLAR RENTAL CAR CONTEST
From 8/25 – 9/6, the AGS employee with the MOST rentals (minimum of 3 to qualify) will receive a $100 Visa card and a free weekend Dollar rental! You must use CD#3024627. Anyone not using this CD# will be disqualified.

90 DAYS HEALTH INSURANCE
If you’ve received a health insurance form, please fill it out and get it back to the office ASAP! Even if you DECLINE the insurance, we must have it in your file.
BLUE MAN GROUP INCENTIVE
Round 2: 8/1 – 8/31. We will have the results in next week’s Gazette!

ORLANDO CITY SOCCER
The next home match will be Saturday, 9/17 at 7:30 pm against the Columbus Crew. We have 12 company seats available in Section 101 for $50 each, and if you sell these, you receive an extra $10 in commission !

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Disney on Ice – 9/2 – 9/4; FSU vs. Ole Miss – 9/5; Maroon 5 – 9/9; Meghan Trainor – 9/18. We can also sell Orlando Pride and TB Rays!

Employee Notes: Happy Birthday Robert Moreno on 9/6 and Luis Aquado on 9/4!