ATTRACTION FOCUS
Entrance to Kennedy Space Center
Space. The final frontier. Why not make your guests vacation special by sending them off to see where history was made? Kennedy Space Center is a MUST for space junkies and history lovers alike. Recommend to your guests to do the bus tour FIRST. This is a 2 hour tour of the restricted areas, vehicle assembly building and launch sites, along with a stop in an exhibit. The American flag painted on the V.A. building was the largest in the world when added in 1976 measuring in at 209 feet high and 110 feet wide. Did you know that the KSC website actually has itineraries you can print for your guests based on who is traveling in the group? The newest attraction is the Heroes and Legends building (right when you walk inside the park before the rocket garden). Inside Heroes and Legends, you will find the Astronaut Hall of Fame and a 4D multi sensory theater viewing actual artifacts including a Redstone rocket suspended overhead along with the Sigma 7 capsule and a unique close-up look at the Gemini 9 capsule. The original space shuttle Atlantis is also homed here so your guests can see it in person!
Vehicle Assembly Building
April 6-10, meet astronaut Mark Lee. From April 3rd – April 16th, the top seller of Kennedy Space Center will receive a 2 Night Stay at the Country Inn & Suites Port Canaveral, admission for 2 to Kennedy Space Center and dinner for 2 at Fish Lips at Port Canaveral! This is a great getaway weekend for 2! A minimum of 12 tickets must be sold to qualify. Don’t forget, if you’ve never been to KSC, they offer 2 Complimentary Admissions to all AGS Employees. Just give a week’s notice if possible and we will set you up for the free tickets. Sell those KSC tickets!
WALT DISNEY WORLD
Disney is in PEAK SEASON March 25 – April 18. April 19 they will drop back to Regular. Flower and Garden over at Epcot is going on until May 29. The Garden Rocks! Series at the American Pavilion will showcase Blood, Sweat and Tears ft. Bo Bice (“Spinning Wheel”) April 7-10 and Gin Blossoms (“Hey Jealousy”). When selling Disney tickets, always mention the fun visits with park hopper option!
LEGOLAND
We need to do our best to increase sales with LegoLand. We are 45% down compared to last year. We now have an incentive to help increase sales:
Concierge Bonus: Sell 25 paid tickets to Legoland during this 2 week pay period (March 27-April 9) and receive a $25 target gift card. In addition, for every paid ticket sold, your name will be entered into a drawing to win up to $100! In an effort to help sales we can offer one of the following offers, but cannot be combined.
1. Free water park with purchase (this is done by discounting the Legoland/water park combo by $20) 2. Free child ticket with the purchase of a full priced adult ticket. (this is done by selling the LegoLand BOGO kids free ticket) 3. $20 off any LegoLand ticket, except for the BOGO ticket. (this works by using the Advance purchase prices and discounting the tickets by $20)
BUSCH GARDENS + SEAWORLD
Busch Gardens is holding their Food and Wine festival until April 30th. Includes concerts! April 8th The Village People will be performing for Seaworld’s Seafood Festival. Some exciting news to add to our All Day Dining Program at SeaWorld! When guests now purchase SeaWorld’s All Day Dining, they will receive a 30% discount on ALL snacks and beverages in the park (including alcoholic beverages). This is a great value to your guests and even more of a reason to add on our All Day Dining Deal to any SeaWorld ticket.
ORLANDO MAGIC + ORLANDO CITY SOCCER
The next game is April 8 against the Indiana Pacers TIER 4 (Moroccan Night! Extra entertainment and fun during fan fest with in-game elements) and April 12 against the Detroit Pistons TIER 5 (Fan Appreciation Night! Enjoy special giveaways, photo booths, retail discounts, post game layups and more ›). These are the LAST TWO GAMES of the season, so if you’re in the running for the cash incentive now is your last chance to boost your sales.
We now have access to sell Orlando City Tickets! The next match is Sunday, April 9th at 4 pm against the New York Red Bulls. As far as the procedures go, you MUST first ask the guest wanting to go if they have an e-mail address and a smart phone. If they don’t have either of these, they will be required to buy the tickets at the stadium. There are VERY LIMITED tickets for these first few matches so they may be sold out. All managers and most leads can book these tickets for you. The guest will need to set up an account through the Lion Nation App or go directly to orlandocitysc.com to access their tickets once they are purchased. They then will have to have their tickets scanned on their phones to enter the stadium. If you are on the Premier Team, we will only be able to take cash payments and have the money sent to the AGS office (not Expedia). For all other teams, you will be able to use the POS system and collect cash or credit card. AS AN INCENTIVE, THE FIRST 3 PEOPLE TO SELL TICKETS WILL RECEIVE 2 COMPLIMENTARY ADMISSIONS TO THE ORLANDO CITY B GAMES on your choice of Thursday, 3/30 against Louisville, 4/4 against TFC II, or 4/8 against Charlotte. All games start at 7:30 for these matches. Even if you don’t want to see Orlando City B, it’s a great opportunity to experience a match and see the NEW stadium!
UPCOMING EVENTS
House of Blues April 9 Leela James & Daley, April 12 Gnash, April 13 Killswitch Engage, and April 14 Testament. Hard Rock Live April 8 Old Dominion.
EMPLOYEE NOTES:
We are opening 9 additional locations this week and next and we need everyone’s help. Many people will be scheduled extra hours and overtime. Please be patient while we go through this transition.
VIP team: If you have any concerns or questions while working an evening shift, Erika Cruz is one of our leaders happy to assist you! If you want to reach out with questions, you can email her at Erika@allguest.com or please send a text to 917-796-5987.
Happy Birthday to Steve H. 4/13 and Karl B. 4/14!
Happy Anniversary to Carlos R. 5 YEARS (4/11), Gabriella L. 1 YEAR (4/13) and Florence M. 8 YEARS (4/14)!!
Disney is in REGULAR SEASON until May 26 when it becomes peak. Flower and Garden over at Epcot is going on until May 29. The Garden Rocks! Series at the American Pavilion will showcase Expose (“Point of No Return”) April 28 & 29, Berlin (“Take My Breath Away”) April 30-May 1, and Starship (“We Built This City”) May 5-8.
Game on April 29th at 4pm vs. the Colorado Rapids. If you haven’t sold a game ticket yet, please contact your leader on duty. We need to increase our sales of Orlando City! If your hotel allows you to have Kaka in the lobby, please let us know so we can bring one to you. We will have a lead and manager training on how to book tickets very soon. Remember, the first questions you must ask are “Do you have an e-mail address and do you have a smart phone?” Also, be sure to tell your guests about the Clear Bag Policy. Ladies may bring a small change purse or clutch, but other than that, they must have everything in a clear quart bag. In addition to the Tourism Seats, we also have 12 company seats available for in the lower corner, Section 1 for $61 each. If you have anyone that wants to book tickets, please call a lead or a manager. Please suggest Orlando City tickets to your guests! 
