WALT DISNEY WORLD
We have many Halloween parties this next week with parties on Oct. 22, 24. and 26! These are the last dates we are selling. Guests can enter the Magic Kingdom as early as 4 pm at the turnstile. Unlimited trick or treating, special merchandise on sale that you can only get at the event, 360 degrees fireworks, Halloween parade, special character meet and greets and plenty more! IF YOUR GUESTS ARE GOING ON A PARTY DAY BUT NOT GOING TO THE HALLOWEEN PARTY, TELL THEM THE PARK CLOSES EARLY FOR PARTY GUESTS.
Blizzard Beach will be closed from this Sunday October 22 through January 7th 2018 for yearly renovations. ASK YOUR GUESTS WHAT DAY THEY ARE GOING FOR ANY 1 DAY SALES. October 20-22, and 27-29 are PEAK.
Congrats to Karen Vila for winning the Cirque incentive!!
SEAWORLD & LEGOLAND
SeaWorld has started Halloween Spooktacular on the weekends which is INCLUDED in regularBrick or Treat at Legoland Florida admission. The ORLANDO EYE is celebrating Halloween with Halloween décor in select capsules as well as the free Coke capsules. If guests are looking for something to do after their day in SeaWorld, this is a great add-on! Madam Tussand’s Wax Museum has also added a little Halloween by making their Tom Hanks figure into David. S. Pumpkins character as seen on SNL, so young adults would enjoy this as well.
Legoland is closed Tuesdays and Wednesdays. Brick or Treat starts October 14th on weekends only. This event will have fireworks with the exception of Halloween night’s event. Special characters and trick or treating plus all of the rides and attractions at Legoland are sure to keep your guests happy and busy during their day at the park. Just like Seaworld’s Halloween Spooktacular, this event is INCLUDED with regular admission. If your guests do not have transportation, please let them know about the FREE SHUTTLE leaving from the Orlando Eye that is convenient for them! Please keep in mind that the water park is closed weekdays. The maps we have are wrong for October–water park will be open on weekends only from 11-5.
Some of you are not printing tickets correctly out of the Legoland Gifting (Touring) store. Only MATCHING tickets should be printed out of this store. In other words, if you are selling 2 Adult Legolands and giving 2 Free, you can use only this store. Any ADDITIONAL tickets must be printed out of the Guest Services (Non-Touring) store. So if you have 2 Adults and 3 Children, you must print the 2 Adults and 2 Children in the Touring store, log out, log in to the Guest Services store (Non-Touring) and print the additional child ticket. If you print any additional Children or Seniors out of the Gifting store, the cost is $10 higher and you will be charged this difference. Please contact your Team Lead or manager if you have questions.
UNIVERSAL
HHN- We will be selling ONLY the Sunday – Friday FLEXTICKET. This allows the guest to choose ANY date for any night that they have the event that is between Sunday and Friday. Obviously they do NOT have the event every night every week, so you need to check the calendar. They NEVER have events on Mondays or Tuesdays. Always check the calendar. We will NOT BE SELLING ANY SATURDAY NIGHTS. If a guest wants a Saturday night, tell them that is the most crowded night and the lines will be extremely long. But if they insist, they will need to buy them online or at the gate. We will have 2 prices in the POS systems: Advance Purchase – $84 including taxes, and Same Day – $118 including taxes. If you get pushback on the same day, contact your lead or manager for approval on a price match. IF YOUR GUESTS ARE GOING ON A PARTY DAY BUT NOT GOING TO HHN, TELL THEM THE PARK CLOSES EARLY FOR HHN GUESTS.
UPCOMING EVENTS
House of Blues Oct. 20th Descendants, 26th Damian Marley, 28th Third Eye Blind. Hard Rock Live Oct. 28th So You Think You Can Dance Live. Amway Center Oct. 21st Tim McGraw and Faith Hill, 22nd Halsey, 26th Santana.
ORLANDO MAGIC Games on 10/24 vs. Brooklyn Nets and 10/27 vs. San Antonio Spurs.
EMPLOYEE NOTES:
The spinners are to be used when you receive a referral card that states free gift with purchase. When the guest gives you this card they must purchase a minimum of 2 tickets then you can give them a spinner for each ticket purchased.
Happy Birthday to Rocky D. 10/17, Mercedes P. 10/20, Jonathan C. 10/21, Margoth D. 10/22, Donna A. 10/23 and Ariana T. 10/25!
Happy Anniversary to Michel P. 3 YEARS 10/14, Yamilee C. 1 YEAR 10/22 and KB 4 YEARS 10/24!