WALT DISNEY WORLD
Blizzard Beach will be closed through January 7th 2018 for yearly renovations. ASK YOUR GUESTS WHAT DAY THEY ARE GOING FOR ANY 1 DAY SALES. November uses all three seasons for ticket sales.
November 10, 12, 14, 16, 17, 26 and 28 are our Nov. dates for Mickey’s Very Merry Christmas party. Just like the Halloween parties, this is a separate ticketed event and if your guests are not attending the event on a party day, you must inform them of the park’s early closure.
SEAWORLD & LEGOLAND
Please advise anyone purchasing Sea World tickets of the following:
• Antarctica’s ride will continue opening at 12:00pm Monday-Friday
• Kraken will continue to be closed on Tuesday and Wednesday through month end and will now be closed on Nov 7 and 8
Legoland is closed Tuesdays and Wednesdays. If your guests do not have transportation, please let them know about the FREE SHUTTLE leaving from the Orlando Eye that is convenient for them! Please keep in mind that the water park is closed weekdays.
UNIVERSAL
Keep in mind Universal is in VALUE season until Thanksgiving week. HHN- Last day for event is 11/4. Starting November 18th, Universal will kick into holiday mode with Grinchmas, Macy’s parade and for the first time ever Hogwarts castle will be decked out in it’s holiday lights. This event is included in regular park admission so be sure to recommend park to park tickets so your guests can experience all of the holiday offerings.
UPCOMING EVENTS
House of Blues Nov. 3rd Saved by the 90’s, Nov. 9th Niall Horan, Nov. 10th Thrice and Circa Survive. Hard Rock Live Nov. 3rd Reik, Nov. 4th My Favorite Murder, Nov. 10th Primus. Amway Center Nov. 10th Imagine Dragons and Nov. 11th Jay Z.
ORLANDO MAGIC Games on 11/3 vs. Chicago Bulls, 11/5 vs. Boston Celtics and 11/8 vs. New York Knicks.
ORLANDO SOLAR BEARS games on 11/4 vs. Florida Everblades, 11/7 and 11/9 vs. Greenville Swamp Rabbits.
EMPLOYEE NOTES:
Know someone who would be a great fit for AGS? Refer someone and get $100 Visa card for anyone that is hired and stays with us for at least 90 days. Our Employee Appreciation Party will be on Sunday, December 3rd at Sea World’s Ports of Call. More information will be coming shortly.
We are having issues with our rental car volume dropping with Dollar/Thrifty/Hertz. This is a reminder that you are ONLY able to book rental cars with Dollar/Thrifty/Hertz and Enterprise using the proper AGS codes when making the bookings. Action or any other company is NOT to be used. Anyone using a non-approved rental car company will be terminated. We have shoppers out checking on this and anyone caught trying to book with Action or any other unapproved company will be immediately fired. The ONLY exceptions for using a non-approved rental car company is if you have them in your lobby. FYI, Dollar/Thrifty/Hertz pays us the most commission so you make the most when booking through them. Enterprise is second. Again, you MUST use the proper Referral Codes so we can make sure you get paid correctly and be sure to put it in the POS so we can track it with all of the information.
You are responsible to make sure the location is stocked before you leave. Make a list in the morning of supplies you need and give to the runner when he arrives to pick up the deposit. If you give a list of supplies needed and the runner does not bring the supplies back to you then send an email to sales@allguest.com(goes to all managers) with the list of supplies you gave to the runner and that he did not bring them back to stock you.
Happy Birthday to Delza H. on 11/6!
Happy Anniversary to Krystal P. 1 YEAR on 11/3!