UNIVERSAL

Universal is in ANYTIME season for 1 day tickets until Jan. 4th when they drop to Value. Until January 6th, come celebrate the holidays at Universal! Blue Man Group will have 3pm shows on select days so please promote this with guests who just checked into the hotels and are looking for a fun afternoon activity.

Universal is selling tickets for EVE! This is their New Years eve party at City Walk. When selling your Universal tickets mention this to your guests in case they are interested and can get more information/tickets at the parks.

WALT DISNEY WORLD

ONE DAY TICKETS: PEAK SEASON UNTIL JANUARY 3RD. REGULAR SEASON JAN. 4-7. December 31st is the last day to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on! We are launching an exciting new Disney Incentive for the Holidays! Through January 6th, we will be rewarding the TOP 5 DISNEY REVENUE PRODUCERS FOR EACH OF THE 3 TEAMS – Gifting, Premier, and VIP/Activity Link. Here are some details:

1) This will be for Magic Your Way ticket sales only. Convention and Timeshare tickets will not be counted for this incentive.
2) As it’s revenue based, the higher days tickets with more options will earn you more of a chance!
3) Really push the 2 and 3 Day Tickets with the Free Park Hopping! This is a great special that goes through February 4th and has no black out periods!
4) Here is a breakdown for the prizes for each of the 3 teams:

FIRST PLACE – $250 Disney Gift Card
SECOND PLACE – $200 Disney Gift Card
THIRD PLACE – $150 Disney Gift Card
FOURTH PLACE – $100 Disney Gift Card
FIFTH PLACE – $50 Disney Gift Card

The parks will close on busy days when it reaches capacity. If you are selling Disney after 10 am, call these numbers to check the status of the parks: 407-824-2222 OR 407-824-4321

SEAWORLD

SeaWorld’s $69 ticket promotion cannot be sold from 12/25-12/31. January 1st we are able to promote and sell this ticket again. Busch Gardens is a great option for guests since the parks here are crazy packed. Remember the shuttle option if the guest does not have transportation. Also, prices for Discovery Cove are beginning to be low again so this is the best ticket to push and should be promoted first when talking about SeaWorld.

UPCOMING EVENTS

House of Blues Dec. 29th Corey Smith, Dec. 30th Badfish, Dec. 31st NYE Party with Switch, Jan. 5th Slippery When Wet – Bon Jovi Trribute. Hard Rock Live Dec. 30th Classic Albums Live, Dec. 31st NYE Concert. Amway Center Jan. 2nd WWE Smackdown.

ORLANDO MAGIC games on 12/30 vs. Miami Heat, 1/3 vs. Houston Rockets, 1/6 vs. Cleveland Cavaliers. MAGIC INCENTIVE: Sell 10 tickets and get an extra $25 for these games.

ORLANDO SOLAR BEARS games on 12/29 vs. Florida Everblades, 1/7 vs. Jacksonville IceMen.

KENNEDY SPACE CENTER until Dec. 31st, come see Holidays in Space. Watch projections in the Rocket Garden set to holiday music. Also introducing new talent this year with performance group Fighting Gravity (featured on America’s Got Talent). No shows on Christmas day.

Mangos and Victory will not be able to be sold on New Year’s Eve.

EMPLOYEE NOTES:

We are still looking to add some GREAT people to the AGS Team! If you know anyone that has an outgoing personality, loves the theme parks, is dependable and can work anytime (including nights and weekends), please encourage them to apply. Here is the link that you can give them to fill out our online application: http://attractions-lodging-leisureinc.appone.com/ If they stay with us for a minimum of 90 days, you will receive a $100 Visa Gift Card!

Happy Birthday to Claudia P. and Debby D. on 12/29, Michael M. on 12/30, Valerie G. and Qiamo F. on 1/2!

UNIVERSAL

Starting Dec. 21, Universal is in ANYTIME season for 1 day tickets. Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays.

Universal is selling tickets for EVE! This is their New Years eve party at City Walk. When selling your Universal tickets mention this to your guests in case they are interested and can get more information/tickets at the parks.

WALT DISNEY WORLD

Disney starts PEAK season on Dec. 21!!! This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on! We are launching an exciting new Disney Incentive for the Holidays! From December 17th through January 6th, we will be rewarding the TOP 5 DISNEY REVENUE PRODUCERS FOR EACH OF THE 3 TEAMS – Gifting, Premier, and VIP/Activity Link. Here are some details:

1) This will be for Magic Your Way ticket sales only. Convention and Timeshare tickets will not be counted for this incentive.
2) As it’s revenue based, the higher days tickets with more options will earn you more of a chance!
3) Really push the 2 and 3 Day Tickets with the Free Park Hopping! This is a great special that goes through February 4th and has no black out periods!
4) Here is a breakdown for the prizes for each of the 3 teams:

FIRST PLACE – $250 Disney Gift Card
SECOND PLACE – $200 Disney Gift Card
THIRD PLACE – $150 Disney Gift Card
FOURTH PLACE – $100 Disney Gift Card
FIFTH PLACE – $50 Disney Gift Card

The parks will close on busy days when it reaches capacity. If you are selling Disney after 10 am, call these numbers to check the status of the parks: 407-824-2222 OR 407-824-4321

SEAWORLD

SeaWorld’s $69 ticket promotion cannot be sold from 12/25-12/31. You can still sell these tickets before the 25th and the guests can use them any day they wish. Busch Gardens is a great option for Christmas since the parks here are crazy packed. Remember the shuttle option if the guest does not have transportation.

UPCOMING EVENTS

House of Blues Dec. 22nd Reverend Horton Heat, Dec. 27th Rocket Man (Elton John Tribute), Dec. 29th Corey Smith, Dec. 30th Badfish. Hard Rock Live Dec. 28th Michael Carbonaro, Dec. 30th Classic Albums Live.

ORLANDO MAGIC games on 12/22 vs. New Orleans Pelicans, 12/28 vs. Detroit Pistons, 12/30 vs. Miami Heat. MAGIC INCENTIVE: Sell 10 tickets and get an extra $25 for these games.

ORLANDO SOLAR BEARS games on 12/23 vs. Norfolk Admirals, 12/27 vs. Jacksonville IceMen, 12/29 vs. Florida Everblades.

KENNEDY SPACE CENTER starting Dec. 20th Holidays in Space starts. Watch projections in the Rocket Garden set to holiday music. Also introducing new talent this year with performance group Fighting Gravity (featured on America’s Got Talent). No shows on Christmas day.

Mangos and Victory will not be able to be sold on New Year’s Eve.

EMPLOYEE NOTES:

Please be prepared. Get plenty of rest, take your vitamins and GET TO YOUR LOCATIONS EARLY! Give yourself an opportunity to get settled, get your desk cleaned and organized, and count your bank and any inventory that you have. Many of you will develop a line. Make sure you greet anyone waiting with a pleasant “Hi Folks! I’ll be right with you” and make sure you hand them the Fun Guide, Activity Guide, or dinner show brochures to look over while they’re waiting. This will keep them from walking away. Remember, based on past experience, the lines to buy tickets at the parks during this time can exceed 1 hour. If you still have people in the lobby at your scheduled out time, PLEASE STAY AND CONTINUE TO HELP YOUR GUESTS AND MAKE SALES. We will continue to pay you as long as your assisting guests and making sales.

Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.

1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.

2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.

3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.

Happy Birthday to Shamira B. 12/22, Caroline L. 12/26, Debby D. and Claudia P. 12/29, Pablo L. and Michael M. 12/30!

Happy Anniversary to Steve M. 2 YEARS (12/31)!

UNIVERSAL

Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays. If you aren’t able to go to the parks yourself before January 6th, in your free time watch the parade and castle show so you can explain it to your guests.

Universal: Mannheim Steamroller will be performing on the weekends inside of Universal. Catch the Universal holiday parade featuring Macys. Festive lights and special offerings inside of Diagon Alley, including holiday performances by Celestia Warbeck.

IOA: See the Grinch and all the Who’s in The Grinchmas™ Who-liday Spectacular. Watch Hogwarts transform at night with a magical light display and some fireworks, along with merry décor and lights.

WALT DISNEY WORLD

Disney starts PEAK season on Dec. 21!!! This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on! We are launching an exciting new Disney Incentive for the Holidays! From December 17th through January 6th, we will be rewarding the TOP 5 DISNEY REVENUE PRODUCERS FOR EACH OF THE 3 TEAMS – Gifting, Premier, and VIP/Activity Link. Here are some details:

1) This will be for Magic Your Way ticket sales only. Convention and Timeshare tickets will not be counted for this incentive.
2) As it’s revenue based, the higher days tickets with more options will earn you more of a chance!
3) Really push the 2 and 3 Day Tickets with the Free Park Hopping! This is a great special that goes through February 4th and has no black out periods!
4) Here is a breakdown for the prizes for each of the 3 teams:

FIRST PLACE – $250 Disney Gift Card
SECOND PLACE – $200 Disney Gift Card
THIRD PLACE – $150 Disney Gift Card
FOURTH PLACE – $100 Disney Gift Card
FIFTH PLACE – $50 Disney Gift Card

SEAWORLD

SeaWorld has their Christmas Celebrations (Friday-Sunday’s) which is included in regular park admission. Enjoy multiple shows like Winter Wonderland on Ice and Shamu Christmas Miracles. Smaller children will enjoy Rudolph and Elmo who also have Christmas shows. Talk this up with your guests who want to enjoy holiday festivities along with great attractions. Don’t forget to let your guests know about Busch Gardens holiday offerings as well. Free shuttle to Busch Gardens if they do not have transportation!!

UPCOMING EVENTS

House of Blues Dec. 16th Dillon Frances and Dua Lipa, Dec. 17th Chyno Miranda and Guaco, Dec. 22nd Reverend Horton Heat. Amway Center Dec. 16th Trans Siberian Orchestra, Dec. 17th Katy Perry.

ORLANDO MAGIC games on 12/15 vs. Portland Trail Blazers and 12/22 vs. New Orleans Pelicans.

ORLANDO SOLAR BEARS games on 12/20, 12/21 & 12/23 vs. Norfolk Admirals.

KENNEDY SPACE CENTER starting Dec. 20th Holidays in Space starts. Watch projections in the Rocket Garden set to holiday music. Also introducing new talent this year with performance group Fighting Gravity (featured on America’s Got Talent). No shows on Christmas day.

Please read When to Work message regarding holidays at the Orlando Eye. This is an easy sell for those convention guests you might have who do not wish to visit the parks! Pair it with a dinner reservation to Vito’s, Charleys or even Mango’s and give your coupons!

EMPLOYEE NOTES:

These next few weeks will be our BUSIEST yet. Make sure to stock up on all supplies and shells to keep your desk prepared for everyone working it. Check your printer to make sure it is working fine and you have back up toner just in case.

RIPLEY’S INCENTIVE: Ripley’s will be promoting their new Marilyn Monroe and JFK exhibit (which has the most expensive dress in the world) and they will double our commission on these days. This Saturday they will be showing a Marilyn Monroe movie from 6-8 in the parking lot. Send the most people and you’re qualified to win a $100 gift card.

Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.

1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.

2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.

3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.

Happy Birthday to Armando and Mona M. 12/15, Humberto A. 12/17, Jon F. 12/21, and Shamira B. 12/22!

Happy Anniversary to Armando 21 YEARS 12/17 and Brian A. 6 YEARS 12/19!!

UNIVERSAL

Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays. If you aren’t able to go to the parks yourself before January 6th, in your free time watch the parade and castle show so you can explain it to your guests.

Universal: Mannheim Steamroller will be performing on the weekends inside of Universal. Catch the Universal holiday parade featuring Macys. Festive lights and special offerings inside of Diagon Alley, including holiday performances by Celestia Warbeck.

IOA: See the Grinch and all the Who’s in The Grinchmas™ Who-liday Spectacular. Watch Hogwarts transform at night with a magical light display and some fireworks, along with merry décor and lights.

WALT DISNEY WORLD

Blizzard Beach will be closed through January 7th 2018 for yearly renovations. We are now in Regular Season for one day tickets, but instead of selling one day, promote our current PARK HOPPER FREE WITH 2 OR 3 DAY TICKETS offer! Animal Kingdom should be promoted with Pandora since this is still NEW to so many guests. This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on!

MAGIC KINGDOM – Very Merry Christmas Party December 17th Christmas Party is sold out. Parties on the 10th, 12th and 14th. These are our last party dates we are selling tickets for. This should be promoted to all guests getting Disney tickets. Always let guests that are not going to the party on a party day that the park closes early to day guests.

SEAWORLD

SeaWorld has started their Christmas Celebrations (Friday-Sunday’s) which is included in regular park admission. Enjoy multiple shows like Winter Wonderland on Ice and Shamu Christmas Miracles. Smaller children will enjoy Rudolph and Elmo who also have Christmas shows. Talk this up with your guests who want to enjoy holiday festivities along with great attractions. Don’t forget to let your guests know about Busch Gardens holiday offerings as well. Free shuttle to Busch Gardens if they do not have transportation!!

UPCOMING EVENTS

House of Blues Dec. 13th Rosario Flores, Dec. 14th Luke Combs, Dec. 16th Dillon Frances and Dua Lipa. Hard Rock Live Dec. 15th The News Junkie. Amway Center Dec. 14th Ozuna and Wisin, Dec. 16th Trans Siberian Orchestra, Dec. 17th Katy Perry.

ORLANDO MAGIC games on 12/8 vs. Denver Nuggets, 12/13 vs. L.A. Clippers, 12/15 vs. Portland Trail Blazers.

KENNEDY SPACE CENTER Launches Dec. 8th at 1:20 pm and Dec. 12th at 11:46 am.

ORLANDO FUN PARTNERS event on Dec. 12th. Click here to RSVP. Free food!

Sea Dog is throwing a Guest Service Party on December 14th from 5-7. You are allowed to bring a guest to this event! Menu includes wings, brisket sliders, oysters, salad, and crab cakes to name a few. RSVP to Dale Polk 407-466-5038 or dpmarketing@cfl.rr.com. Bring proof of employment when you arrive.

Please read When to Work message regarding holidays at the Orlando Eye. This is an easy sell for those convention guests you might have who do not wish to visit the parks! Pair it with a dinner reservation to Vito’s, Charleys or even Mango’s and give your coupons!

EMPLOYEE NOTES:

RIPLEY’S INCENTIVE: These next two Saturday’s, Ripley’s will be promoting their new Marilyn Monroe and JFK exhibit (which has the most expensive dress in the world) and they will double our commission on these days. This Saturday they will have an impersonator and showing a Marilyn Monroe movie from 6-8 in the parking lot. Next Saturday it will be just a movie. Send the most people on both of these days and you’re qualified to win a $100 gift card.

Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.

1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.

2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.

3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.

With the cold weather this weekend, water parks are likely to close. Please advise guests of this who have the option to go to the water parks with their tickets.

Happy Birthday to Maria Del Carmen R. 12/11, Lucia L. 12/13, Ariel B. 12/14, Armando V. and Mona M. 12/15!!

Happy Anniversary to Nichole R. 1 YEAR 12/10, Valerie G. 7 YEARS and Matt B. 1 YEAR 12/13!!