UNIVERSAL
Starting Dec. 21, Universal is in ANYTIME season for 1 day tickets. Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays.
Universal is selling tickets for EVE! This is their New Years eve party at City Walk. When selling your Universal tickets mention this to your guests in case they are interested and can get more information/tickets at the parks.
WALT DISNEY WORLD
Disney starts PEAK season on Dec. 21!!! This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on! We are launching an exciting new Disney Incentive for the Holidays! From December 17th through January 6th, we will be rewarding the TOP 5 DISNEY REVENUE PRODUCERS FOR EACH OF THE 3 TEAMS – Gifting, Premier, and VIP/Activity Link. Here are some details:
1) This will be for Magic Your Way ticket sales only. Convention and Timeshare tickets will not be counted for this incentive.
2) As it’s revenue based, the higher days tickets with more options will earn you more of a chance!
3) Really push the 2 and 3 Day Tickets with the Free Park Hopping! This is a great special that goes through February 4th and has no black out periods!
4) Here is a breakdown for the prizes for each of the 3 teams:
FIRST PLACE – $250 Disney Gift Card
SECOND PLACE – $200 Disney Gift Card
THIRD PLACE – $150 Disney Gift Card
FOURTH PLACE – $100 Disney Gift Card
FIFTH PLACE – $50 Disney Gift Card
The parks will close on busy days when it reaches capacity. If you are selling Disney after 10 am, call these numbers to check the status of the parks: 407-824-2222 OR 407-824-4321
SEAWORLD
SeaWorld’s $69 ticket promotion cannot be sold from 12/25-12/31. You can still sell these tickets before the 25th and the guests can use them any day they wish. Busch Gardens is a great option for Christmas since the parks here are crazy packed. Remember the shuttle option if the guest does not have transportation.
UPCOMING EVENTS
House of Blues Dec. 22nd Reverend Horton Heat, Dec. 27th Rocket Man (Elton John Tribute), Dec. 29th Corey Smith, Dec. 30th Badfish. Hard Rock Live Dec. 28th Michael Carbonaro, Dec. 30th Classic Albums Live.
ORLANDO MAGIC games on 12/22 vs. New Orleans Pelicans, 12/28 vs. Detroit Pistons, 12/30 vs. Miami Heat. MAGIC INCENTIVE: Sell 10 tickets and get an extra $25 for these games.
ORLANDO SOLAR BEARS games on 12/23 vs. Norfolk Admirals, 12/27 vs. Jacksonville IceMen, 12/29 vs. Florida Everblades.
KENNEDY SPACE CENTER starting Dec. 20th Holidays in Space starts. Watch projections in the Rocket Garden set to holiday music. Also introducing new talent this year with performance group Fighting Gravity (featured on America’s Got Talent). No shows on Christmas day.
Mangos and Victory will not be able to be sold on New Year’s Eve.
EMPLOYEE NOTES:
Please be prepared. Get plenty of rest, take your vitamins and GET TO YOUR LOCATIONS EARLY! Give yourself an opportunity to get settled, get your desk cleaned and organized, and count your bank and any inventory that you have. Many of you will develop a line. Make sure you greet anyone waiting with a pleasant “Hi Folks! I’ll be right with you” and make sure you hand them the Fun Guide, Activity Guide, or dinner show brochures to look over while they’re waiting. This will keep them from walking away. Remember, based on past experience, the lines to buy tickets at the parks during this time can exceed 1 hour. If you still have people in the lobby at your scheduled out time, PLEASE STAY AND CONTINUE TO HELP YOUR GUESTS AND MAKE SALES. We will continue to pay you as long as your assisting guests and making sales.
Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.
1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.
2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.
3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.
Happy Birthday to Shamira B. 12/22, Caroline L. 12/26, Debby D. and Claudia P. 12/29, Pablo L. and Michael M. 12/30!
Happy Anniversary to Steve M. 2 YEARS (12/31)!