UNIVERSAL

Universal has new “In Market Program” tickets that will earn you MORE commission. These are the 2 Park – 1 Day Park-to-Park tickets. You will also be earning more commission on the 2 Park 2 Day Base ticket! Universal & U training dates will be Feb. 27,28 and March 1st. Invitations will be out soon within the next few weeks, but expect the schedule to be like last years where there is a morning and afternoon session each day.

This weekend (1/26-1/28), guests can enjoy the Celebration of Harry Potter! This event is included in regular park admission and is located inside of both parks, with the expo located in Universal. Guests should get the park to park pass so they can ride the Hogwarts Express to visit the Hogwarts Castle in Islands of Adventure. Hogwarts has a new projection show which is worth seeing for any fan. Actors from the movies will be answering questions and talking about the making of the films on the stage by Rip Ride Rockit, as well as wand battles and costume details. The expo will have props from the movies, fun interactive exhibits and event merchandise for purchase.

WALT DISNEY WORLD

ONE DAY TICKETS: VALUE Jan. 26, 28-Feb.2. Jan. 27th is REGULAR. We can only sell the 2 and 3 day with park hopper free ticket until Feb. 4th so keep promoting it!

Epcot has their Festival of the Arts which goes until Feb. 19th. Unlike last years festival, this is something guests can enjoy every day. Enjoy artistic styled cuisine and catch concerts by local choirs and Broadway artists. Photo opportunities are set up around the park that put you in the famous paintings!

SEAWORLD & LEGOLAND

SeaWorld is hosting their Praise Wave concert series which is Christian music included with admission. Saturday (Jan. 27) Lecrae will be performing.

LEGOLAND is closed on Wednesdays so please check the calendars on their website before selling tickets. Starting this weekend, Legoland starts Ninjago weekends (until Feb. 4th)! The new 4D film opens so guests can enjoy seeing that as well as meeting Ninjago rare characters in the park. Fun food options around the park including candy sushi. Please check your When to Work messages regarding LEGOLAND training. We would like everyone to go to brush up on your LEGOLAND knowledge and you get 4 complimentary tickets! We are having a lot of problems with Legoland and Merlin BOGO’s being entered in the POS wrong and printed incorrectly.  If you are unsure on how to do this, please reach out to your Team Lead or Manager.

BUSCH GARDENS

Until March 3rd, guests can enjoy concerts with live bands with regular park admission! Jan. 22-27: Relive the exemplary sound of the 1950s with the kings of doo wop at Busch Gardens Tampa Bay! Canadian vocal quartet The Diamonds took America by storm in the 50s and 60s. With chart-topping hits such as Little Darlin and Why Do Fools Fall In Love, The Diamonds combine jazz, rock, and pop and create a timeless performance. Jan. 29-Feb. 3: Straight from across the pond, Herman’s Hermits starring Peter Noone is an English beat rock band that has been changing the face of music since 1964. The British Invasion band has sold 52 million records and recorded 24 gold hits. Dance along to classic hits such as I’m Henry VIII, I Am and Dandy in a show that will send you back to the 1960s.

UPCOMING EVENTS

House of Blues Jan. 26 Sounds of Seattle, Jan. 27 Nate Feurstein, Feb. 3 Spazmatics. Amway Center Feb. 2 Lana Del Rey. Hard Rock Live Jan. 28th In This Moment, Jan. 30 Joe Satriani, Feb. 3 Lisa Lampanelli.

ORLANDO MAGIC games on Jan. 31 vs. LA Lakers and Feb. 3 vs. Washington Wizards.

EMPLOYEE NOTES:

We are still looking to add some GREAT people to the AGS Team! If you know anyone that has an outgoing personality, loves the theme parks, is dependable and can work anytime (including nights and weekends), please encourage them to apply. Here is the link that you can give them to fill out our online application: http://attractions-lodging-leisureinc.appone.com/ If they stay with us for a minimum of 90 days, you will receive a $100 Visa Gift Card!

FUN PARTNERS EVENT Jan. 30th at Escape Company. This event is from 12-5 so you can go before our after your shift if you are working.

Happy Birthday to Karen V. 1/28, Marisielle C. 1/30, Vickee C. 1/31 and Pablo Z. 2/1!!

Happy Anniverary to Karl B. 2 YEARS 2/2!!!

WALT DISNEY WORLD

ONE DAY TICKETS: VALUE Jan. 19, 21-26. Jan. 20th is REGULAR. Our discounted tickets with the park hopper free option must be used up in 14 days from first visit. Tickets (if not used) expire 12/31/19. We can only sell this ticket until Feb. 4th so keep promoting it!

Epcot has their Festival of the Arts which goes until Feb. 19th. Unlike last years festival, this is something guests can enjoy every day. Enjoy artistic styled cuisine and catch concerts by local choirs and Broadway artists. Photo opportunities are set up around the park that put you in the famous paintings!

Our Disney Incentive ended on Jan. 6th and we have the winners who will receive Disney gift cards! Incentive winners by team:

Gifting

1)      Jonathan Garner

2)      Valerie Guilloty

3)      Rocky DeAngelo

4)      Donna Kaminsky

5)      Judy Fernando

VIP/Activity Link

1)      Tonya McCoy

2)      Jonathan Castro

3)      Rafael Calvo

4)      Kim Fernandez

5)      Karen Vila

Premier

1)      Colleen Goetz

2)      Ariana Tejada

3)      Robert Aviles

4)      Caroline Laborda

5)      Mikael Beharry

SEAWORLD & LEGOLAND

Prices for Discovery Cove are beginning to be low again so this is the best ticket to push and should be promoted first when talking about SeaWorld.

LEGOLAND is closed on Wednesdays so please check the calendars on their website before selling tickets. Starting this weekend, Legoland starts Ninjago weekends (until Feb. 4th)! The new 4D film opens so guests can enjoy seeing that as well as meeting Ninjago rare characters in the park. Fun food options around the park including candy sushi. Please check your When to Work messages regarding LEGOLAND training. We would like everyone to go to brush up on your LEGOLAND knowledge and you get 4 complimentary tickets!

BUSCH GARDENS

Until March 3rd, guests can enjoy concerts with live bands and even a Cirque show! Jan 19 and 20: Michael Cavanaugh–Playing music since the tender age of seven years old, Michael has always had a love of music and an even bigger love for delivering an unforgettable spectacle. Working alongside his childhood hero Billy Joel, Michael was given the opportunity to star in the Broadway musical Movin’ Out. Paying tribute to iconic Rock & Roll Hall of Famers, Michael Cavanaugh blends the songs of Billy Joel and Elton John into a modern pop rock extravaganza. Jan. 22-27: Relive the exemplary sound of the 1950s with the kings of doo wop at Busch Gardens Tampa Bay! Canadian vocal quartet The Diamonds took America by storm in the 50s and 60s. With chart-topping hits such as Little Darlin and Why Do Fools Fall In Love, The Diamonds combine jazz, rock, and pop and create a timeless performance.

UPCOMING EVENTS

House of Blues Jan. 19th Jonny Lang, Jan 20th Carlos Daniels, Jan. 25th Drowning Pool, Jan 26th Nirvana Tribute show. Amway Center  Jan. 19th Miranda Lambert, Jan. 27 Trevor Noah.

ORLANDO MAGIC game on Jan. 23 vs. Sacramento Kings.

ORLANDO SOLAR BEARS games on Jan. 20 and 21 vs. Florida Everblades.

EMPLOYEE NOTES:

We are still looking to add some GREAT people to the AGS Team! If you know anyone that has an outgoing personality, loves the theme parks, is dependable and can work anytime (including nights and weekends), please encourage them to apply. Here is the link that you can give them to fill out our online application: http://attractions-lodging-leisureinc.appone.com/ If they stay with us for a minimum of 90 days, you will receive a $100 Visa Gift Card!

FUN PARTNERS EVENT Jan. 30th at Escape Company. Please RSVP. This event is from 12-5 so you can go before our after your shift if you are working.

Universal has new “In Market Program” tickets that will earn you MORE commission.  These are the 2 Park – 1 Day Park-to-Park tickets.  You will also be earning more commission on the 2 Park 2 Day Base ticket!

PLEASE DISCARD OLD GRAYLINE BROACHERS. They have updated their prices for the new year and we do not want to give wrong information out. Please call Grayline for prices and ask them to bring by the new broachers to your locations. Inside the sleeve it will say March 2017 edition.

Check When to Work messages for hospitality event info. for IDrive 360, Crayola Experience and Gatorland! Check the weather forecast before selling any tickets that include water parks.  There’s always a chance of the water parks closing if it drops below 70 degrees.

Remember that Victory Casino Cruises and Dollar have incentives for us this month. Refer to previous gazettes for more information. Remember we do not use Action anymore for car rentals and anyone using Action will be terminated.

Happy Birthday to Fabian C. 1/20 and Lauren M. 1/23!!

Happy Anniverary to Diana R. 1 YEAR 1/23 and Humberto A. 3 YEARS 1/24!!

WALT DISNEY WORLD

ONE DAY TICKETS: REGULAR SEASON JAN. 12-15 then goes to VALUE Jan. 16-19. Our discounted tickets with the park hopper free option must be used up in 14 days from first visit. Tickets (if not used) expire 12/31/19. We can only sell this ticket until Feb. 4th so keep promoting it! For a limited time, Residents of Florida can enjoy 3 days at a Walt Disney World theme park for $159 per person, plus tax. If they would like a 4th day it is just $20 more per person, plus tax. In addition, if they would like to add the Park Hopper option they can save 50% off retail rate ($30 for 3 day and $37.50 for a 4 day).
Normally all tickets expire 14 days from first use, however the Discover Disney tickets does not expire until June 24th, 2018. So they can use it over a long weekend or spread the days out during multiple trips to Orlando!

Epcot has started their Festival of the Arts which goes until Feb. 19th! Enjoy artistic styled cuisine and catch concerts by local choirs and Broadway artists. You might even catch some Disney artists around the park and meet them in person.

SEAWORLD

Prices for Discovery Cove are beginning to be low again so this is the best ticket to push and should be promoted first when talking about SeaWorld. Please check your When to Work messages regarding LEGOLAND training. We would like everyone to go to brush up on your LEGOLAND knowledge and you get 4 complimentary tickets!

Effective immediately, you will no longer print tickets for the Orlando Eye, SeaLife and Madame Toussads. They will ONLY be accepting vouchers. So you will NOT need to log in to the Legoland Ticket store to print tickets when selling these tickets. Just give the guest the voucher that is produced from the POS system and that’s all they will need. For those of you on ITicketPOS, you may need to exit the POS and log back in to have this feature changed. Legoland remains with the same system where you WILL have to log in and print the actual tickets. Please contact your lead or manager if you have questions.

You may have noticed EZticket has a fresh look and feel. For some of you; however, things may look a little out of place. Clearing the cache on your internet browser can likely resolve this. To clear your cache on Internet Explorer, press Ctrl+Shift+Del or Ctrl+Shift+Fn+Del while Internet Explorer is open. Alternatively, for the desktop version of IE you can follow these steps:
1. Open Internet Explorer.
2. From Tools (gear icon in upper-right corner, or press Alt on the keyboard and access Tools menu), select Internet Options.
3. In the General tab, click Delete under Browsing history (may be called Clear Browser History in older versions).

UPCOMING EVENTS

House of Blues Jan. 13 Rumours – Fleetwood Mac Tribute, Jan. 18th Ninja Nation Tour, Jan. 19th Jonny Lang. Amway Center Jan. 12-14 Marvel Universe Live, Jan. 19th Miranda Lambert.

ORLANDO MAGIC game on 1/16 VS Minnesota Timberwolves.

KENNEDY SPACE CENTER rocket launch Jan. 18th at 7:40 pm!

EMPLOYEE NOTES:

We are still looking to add some GREAT people to the AGS Team! If you know anyone that has an outgoing personality, loves the theme parks, is dependable and can work anytime (including nights and weekends), please encourage them to apply. Here is the link that you can give them to fill out our online application: http://attractions-lodging-leisureinc.appone.com/ If they stay with us for a minimum of 90 days, you will receive a $100 Visa Gift Card!

We can now sell these two experiences: NASCAR Indoor Kart Racing
Race, Eat & Arcade Package-$35.99+tax ($39): Includes 1 race; 1/4 burger or chicken sandwich with fries; soda or bottle of water; Game cards with 30 credits. All racers must be 55′ or taller.

Andretti’s Indoor Karting & Games
Race, Play & Arcade Package-$56.99+tax ($61): Includes 1 Race, 2 experiences of your choice: Virtual Reality Racing Simulator, XD Ride Motion, Laser Tag, Hologate VR, or Sky Trail Ropes Course PLUS a $10 Arcade game card

Victory Casino Cruise is running a great incentive for January! For every person that you sell on Victory Casino Cruises in the month of January, not only will you receive your normal commission, but you will receive an ADDITIONAL $5 PER PERSON SOLD! Please make sure you are familiar with the booking/selling procedures and the transportation. If you’re not, please contact your Team Lead for a refresher.

Happy Birthday to Diane F. 1/12, Rick S. 1/14, Carlos R. 1/15, Samantha K. 1/16!!

Happy Anniverary to Jon F. 9 YEARS 1/12, Maribel R. 2 YEARS 1/14, Elizabeth D. 1 YEAR 1/16 and Rafael C. 6 YEARS 1/17!!!!

UNIVERSAL

Universal is in VALUE season for 1 day tickets. Have you used your hospitality tickets for Universal and gotten a chance to see Volcano Bay? You have until March 16th to use it or lose it. Later this month, guests can experience the Harry Potter Celebration (Jan. 26-28) which is included in regular park admission. Actors from the movies do on stage panels, see props from the movies and interactive exhibits are in the event center located behind Jimmy Fallon, and you can even get sorted into your Hogwarts house by the sorting hat himself! New this year:

• Opening in the spring, Fast and the Furious Supercharged will open to guests. Get thrown into a car chase then get a closer look at props and cars from the movies after!
• Aventura Hotel opening, located across from Volcano Bay.
• Announcements are expected to be made this year regarding new attractions that are replacing Terminator and Dragon Challenge.

WALT DISNEY WORLD

ONE DAY TICKETS: REGULAR SEASON JAN. 4-7. Goes to Value from 1/8 – 1/11. Our discounted tickets with the park hopper free option must be used up in 14 days from first visit. Tickets if not used expire 12/31/19. We can only sell this ticket until Feb. 4th so keep promoting it! Did you know that April 20th will mark Animal Kingdom’s 20th anniversary? This is also the 25th anniversary of the Flower and Garden Festival at Epcot. New this year:

• Toy Story Land expected to open this summer at Hollywood Studios. This area will have two new attractions, Alien Swirling Saucers and Slinky Dog Dash which is a family coaster.
• Disney Springs will be opening up 8 new resturants including Enzo’s Hideaway and Pizza Ponte.
• Soon, we will be able to book guests on OpenTable for Disney resturants. This will be a great way to go the extra mile for your guests after selling them Disney tickets.

SEAWORLD

SeaWorld’s $69 ticket promotion can only be sold until January 7th. Until Jan 6th, SeaWorld is celebrating Three Kings Festival with special food and drink offerings and musical performances throughout the park. Prices for Discovery Cove are beginning to be low again so this is the best ticket to push and should be promoted first when talking about SeaWorld. When we have our severe rainy days, the parks will issue “Rainy Day Comp” tickets. This Rainy Day Comp allows the guest to come back within 90 days. SeaWorld and Aquatica will do this for any guest whether they bought through our parks directly or through a third party. This policy is very clear on our web site. Our parks will not issue a refund (as stated on all of our tickets – “Non Refundable, Non Transferrable, Not for Resale, Confiscated for Misuse, Not Responsible for lost or stolen tickets”). Merlin attractions must be printed from your LegoLand E-seller account. If you are using the pick 1 BOGO then you must use the gifting store. You log into the gifting store by using your username followed by the word “gift” (all together).   New this year:

• Ray Rush is the fully-loaded water adventure opening springtime at Aquatica with three ways to slide, splash and soar like never before. Water jets launch your raft from zero to awesome in just seconds, diving into giant manta wings, swooping up and down a different path each time.

• The Great Lego Race will open in spring at LEGOLAND. Wear VR headsets and get thrown into the Lego world, racing Wizard, Pirate Captain and Pharaoh among other popular Lego characters.

• Infinity Falls at Seaworld. This is a family raft ride similar to Popeyes and Kali River Rapids.

UPCOMING EVENTS

House of Blues Jan. 6 La Sonora Poncena, Jan. 13 Rumours – Fleetwood Mac Tribute. Amway Center Jan. 12-14 Marvel Universe Live.

ORLANDO MAGIC game on 1/6 vs. Cleveland Cavaliers.

ORLANDO SOLAR BEARS game on 1/7 vs. Jacksonville IceMen.

KENNEDY SPACE CENTER rocket launch Jan. 5th at 8pm!

Mango’s SOLD OUT Jan. 9, 10, and 11. Suggest Sleuth’s or Medievel Times.

Rainy day indoor options for your guests include WonderWorks, Medievel Times, Mangos, IDrive 360, Crayola Experience for younger ones, Escape Room Entertainment, Blue Man Group, Nascar Indoor Kart Racing, Orlando Magic or Solar Bears games, Ripleys, Skeletons, Titanic.

EMPLOYEE NOTES:

We are still looking to add some GREAT people to the AGS Team! If you know anyone that has an outgoing personality, loves the theme parks, is dependable and can work anytime (including nights and weekends), please encourage them to apply. Here is the link that you can give them to fill out our online application: http://attractions-lodging-leisureinc.appone.com/ If they stay with us for a minimum of 90 days, you will receive a $100 Visa Gift Card!

Our incentive with Dollar has been extended. Check When to Work message from Armando on the correct way to book these rentals.

Victory Casino Cruise is running a great incentive for January! For every person that you sell on Victory Casino Cruises in the month of January, not only will you receive your normal commission, but you will receive an ADDITIONAL $5 PER PERSON SOLD! Please make sure you are familiar with the booking/selling procedures and the transportation. If you’re not, please contact your Team Lead for a refresher.

Happy Birthday to Yamilee C. and Jenna M. 1/6, Juan B. 1/8, David M. 1/10, and Diane F. 1/12!!

Happy Anniversary to Jon. F. 9 YEARS 1/12!!

Gatorland has opened it’s newest attraction to guests visiting the parks! At the moment, we are not able to sell it (should be able to soon!) but you can reserve spots for your guests by calling the reservation line at 407-856-3226 after selling Gatorland tickets. Don’t forget to also promote the zip line attraction so your guests get the most out of their visit and you boost your commissions!

Go off-road in a buggy named after one of the three gators (Bone Crusher, Swamp Ghost, Cannibal Jake) from the park’s past, who even have shrines dedicated to them on the ride. Because this ride is bumpy, it is not for those who have neck or back problems and your guests should be in general good health to ride. The ride is located right past the train and by the zipline tower at the Adventure Outpost. Inside, guests can make reservations and purchase drinks or souveniers.

The storyline plays out that new management is trying to take over and the Gatorland staff isn’t too happy about it. Instead of sticking to the course, you veer off in another direction and get a look at the gators in a more natural habitat. The buggy drives over large hills and even at one point through a gator infested lake! This ride is great for families who want to get up close to gators and are ready for adventure. Rates are around $15 per person. Check with the Adventure Outpost for scheduled departure times.