June 1, 2018 – Volume 27.21 – GET READY FOR BUSY SEASON

We will gradually continue getting busier and busier in the month of June.  Keep your spirits up!  Keep a positive attitude!  From the last week of June to the first week in August, all of you should be making a lot of money.  Make sure you are ready by checking your supplies.  Make sure you have plenty of Disney shells (DTI), POS and credit card rolls, and printer paper.  REALLY LOOK AT YOUR DISNEY SHELLS.  Some of you may think you have plenty, and then you realize they are all children.  We want EVERY location to have a minimum of 6 packs of Adults and 2 packs of Children.  Clean up your desk and make sure it’s well organized so everything can be easily found and you are not searching for stuff like the Blue Man Group seating chart or your AGS Dining Guides.  Throw away any outdated calendars or materials, but please do not throw away anyone’s personal items.

 

SEA WORLD PERKS EVENT – ELECTRIC OCEAN – FRIDAY 6/8

You and one guest are invited out to check out Electric Ocean at SeaWorld. Enjoy dinner on us, get your complimentary beer and then check out Happy Hour specials at Flamecraft and Sharks Underwater Grill, and see our new dolphin show “Touch the Sky”. Stay late and enjoy Ignite – Orlando’s best firework, waterfountain, and laser finale. Login to RSVP now! Check in from 5:00 PM – 7:30 PM under the Tram Stop at the park entrance.  Please do not be late.  No one will be let in if you show up after 7:30 pm.  Go to www.hospitalityperks.com to register.  For those of you who were hired after the enrollment ended, you and one guest are still able to go.  We have submitted your names and you will be on a list at the gate.  Electric Ocean runs Friday – Sunday during the month of June, and EVERY DAY during the month of July.  Don’t forget that Sea World and Busch Gardens now have FREE beer at each park!  All guests 21 and up will be welcome to enjoy 2 free 7 ounce beers per day.

Also, the “FLASH SALE” tickets are ending.  Sunday, 6/3 will be the last day to sell.  Any tickets bought by Sunday, 6/3 can be used through July 1st.  Starting Monday, June 4th, all tickets available to sell will be back to normal.

 

DISCOVERY COVE “ONLY” EXTENDED

The Discovery Cove ONLY offer has been extended indefinitely, however the price will be higher.  It does not include Sea World and Aquatica.  Remember, this should only be offered if you have a guest that is only here for a limited time, or here on a budget.  It does not include Sea World and Aquatica.  Your commission is much higher on the regular Discovery Cove bookings that include Sea World and Aquatica for 14 days.

 

SEA WORLD MULTI-PARK INCENTIVE

Don’t forget to push those multi-park tickets!  For all 2 Park, 3 Park, 3 Park Unlimited, 2 Park with ADD and 3 Park with ADD, you will be getting entries for a drawing.  For every 10 Multi-Park ticket sales from May 28th – September 3rd, you will receive 1 raffle drawing ticket.  At the end of the incentive period, we will be doing a drawing and five people will receive a pair of Howl-O-Scream VIP admissions, that include front of the line access and dinner!

 

LEGOLAND

Did all of you realize that for a ONE DAY major attraction ticket sale, Legoland offers the HIGHEST COMMISSIONS?  Make sure you are recommending this to your guests!  Although Legoland is known for targeting kids, they do have things for adults too, including 2 roller coasters, Ninjago, Cypress Gardens, and the Ski show.  The Water Park is now open daily.  Don’t forget that if they sale is before 10 am, you can book them for the Free Shuttle that leaves at 9 am daily from behind the Orlando Eye.  Remember, ALWAYS TRY TO SELL THE REGULAR ADMISSIONS – you make more commission than you do on the BOGOs.  Only sell the BOGOs if the guest mentions “Kid’s Free” or if they’ve been on a timeshare tour, or you have to do a price match.  You make LESS commission on the

 

DISNEY TOY STORY LAND PREVIEW

Disney is offering a training session and preview for the new Toy Story Land in Disney’s Hollywood Studios.  There will be 3 sessions held on Friday, 6/22:

  • Session 1
  •    9:30 – 10:30 a.m. – Registration
  •    10:45 a.m. – 2 p.m. – Training and Toy Story Land Sneak Peek
  • Session 2:
  •    11 a.m. – 12 p.m. – Registration
  •    12:15 p.m.  – 3:30 p.m.  – Training and Toy Story Land Sneak Peek
  • Session 3:
  •    12:30 – 1:30 p.m. – Registration
  •    1:45 p.m. – 5 p.m.  – Training and Toy Story Land Sneak PeekBOGOs than you do on the regular tickets.

Again, we will NOT be able to give everyone the full day off for this.  Please choose a time that allows you to work your NORMAL shift.  If you work a PM shift, choose the Session 1.  If you work 7 am – 12 noon, choose Session 3.  You can register at www.disneyurl.com/CFLToyStoryLand.

 

FREE DISNEY WATER PARK CONTINUES THROUGH 6/29

The Free Water Park offer on all 2 and 3 Day Disney tickets continues through 6/29.  The water park MUST be used on or before 6/29.  The 2 or 3 Days for the major parks can be used within 14 days of the first day of use, or if the water park is not used, the ticket expires on 12/31/18.

 

Entrance to Kennedy Space Center

KENNEDY SPACE CENTER INCENTIVE

The top sales person from May 1st – June 30th will receive:  A 2 night stay at the Country Inn & Suites in Cape Canaveral, Gift certificate to Fishlips Restaurant in Port Canaveral, 2 tickets to the Brevard Zoo, and 2 gift certificates for the Victory Casino Cruise Ship.  This certificate includes boarding, dining, and $10 in slot play (must be 18 years of age to sail and gamble, 21 y/o to drink).  AGS must have a minimum of a 5% increase in order for the prize to be awarded.  Keep selling those KSC tickets!

 

TALK OF THE TOWN

We’ve seen a drop in reservations, so let’s not forget to refer to Charley’s, Johnny’s Hideaway, Moonfish, Fishbones and Vito’s Chophouse!  Be sure to show the $39 menu to your guest from the AGS Dining Guide, and give them a referral card if they choose the offer.  Book your reservation on the AGS Homepage and your guests are guaranteed a seat!

 

GAY WEEK

This year there are expected to be almost 180,000 people in town for this event. It’s important to know that the DoubleTree Sea World and the B Resort are considered Host Hotels for the men, and the Grand Orlando Resort Celebration is the host hotel for the women. While most events are privately ticketed events (parties, hotel pool parties, etc.), the main day to be mindful of is Saturday, June 2nd at the Magic Kingdom. Obviously Disney is not a sponsor of this event and everyone is welcome to do to Disney any day they want. But we need to be sensitive to our guests with smaller children. When selling Disney tickets this week, be sure to let your guests know – particularly families with children – that the Magic Kingdom will be EXTREMELY crowded this day. There is no need to get into any discussions about social issues or opinions. Just let them know the park will be VERY CROWDED this day and it may be more enjoyable for them to visit another day that will be less crowded. Feel free to go to www.gaydays.com or www.onemagicalweekend.com for more information.

 

EMPLOYEE NOTES:

Congrats to Maria A. for 13 years on 6/6, Kim F. for 5 years on 6/6, Lisette M. for 3 years on 6/8, Brandi S. for 1 year on 6/6, and Petra S. for 3 years on 6/8!  Happy Birthday to Kim F. on 6/1, Bev H. on 6/7, and Mahvash J. on 6/7!