Make sure you are stock up on Supplies MVP and VIP TEAM, at least 250 Adults and Child’s DTI”s, White Envelopes, Voucher Rolls, and Clover Rolls. Make sure that your desks are clean and organize so it’s easier for you to make $$$.Toss all old outdated brochures that we are no longer using. If you ran low on supplies reach out to your Leads so we can get you stocked up on supplies.

BE ON TIME!!! Keep a positive attitude!

This event takes place on 25 glimmering evenings, May 30 to August 24, 2019—from 8:00 PM to 11:00 PM. (Guests with event tickets may arrive beginning at 7:00 PM) What is H2O Glow?

What is H2O Glow?
DJ-hosted dance party on the sandy beaches of the Surf Pool with lots of “Glow”
Playful mix of Toy Story-themed experiences including Character Greeting with Buzz Lightyear, Woody and Jessie Special area—The Wharf—just for adult partygoers, featuring entertainment and a bar with refreshing libations available for purchase

Disney Free Park Hopper and Waterpark We are still continuing with the FREE Park Hopper tickets and Waterpark tickets for any 2 or 3 days. August 24^th will be the last day to sell this ticket

Hagrid’s Magical Creatures Motorbike Adventure™. The Epic New Addition Opens June 13

Hagrid’s ride will allow students to join his Hagrid’s Care of Magical Creatures class and ride magical motorbikes to the mysterious Forbidden Forest, where they will experience the world beyond Hogwarts Castle.

They’ll also spot some of magical creatures who live there, including a centaur; a swarm of Cornish pixies; Fluffy, the three-headed dog; and a creature that was never spotted in the films.

Amid a forest with more than 1,200 live trees, the coaster will take students forward and backward, with twists and turns, at speeds of up to 50 mph into the darkness.

There will be some challenges, including a thicket of Devil’s Snare.

Universal Studio- We have Universal Shoppers going around making sure we promote Universal due to our sales declining dramatically. As a team  we should be promoting Universal to all guests who comes to our desk inquired about theme park tickets. Universal is one theme park who offers a higher commission. Do not use online as an excuses as to why you cannot sell.

Universal Season

June 1-14, 16-21, 23-30 REGULAR and June 15, 22, 19 ANYTIME. Please refer to the Universal Calendar when selling 1 day Base or PTP ticket.

Seaworld Orlando’s #1 Nighttime Event

When the sun goes down, the night comes to life at SeaWorld’s Electric Ocean spectacular.

Explore exotic worlds of light and music filled with glowing sea creatures, DJ entertainment, and a spectacular display of fireworks.

Join us on select electrifying nights from May 24 through September 1.

Employee Notes:

YOU ARE A PROFESSIONAL CONCIERGE

All of you are employed as a professional Concierge.  Thanks to all of you that represent us so well!  The title of being a Concierge has certain expectations that a few of you are failing to meet.  Some of these are:  Being on time; being dressed professionally with the proper uniform (neatly pressed) and a nametag; being attentive to guests and giving them a proper greeting when they are within 5 feet of your desk; not sitting at locations where sitting is not permitted; staying AT YOUR DESK or greeting guests in the lobby; staying off of your cell phone at all times; using the computer for business purposes only; not being on personal phone calls; no earbuds, or headsets whatsoever; and not eating at the desk.

Mango’s Dinner Show- Free Drinks is no longer included. They do give the guests unlimited soft drinks when they come for dinner and they are welcome to purchase alcoholic. Michael Jackson and Selena is will be performing every night due to limited staffing.

BIRTHDAYS

6/3 – Bonnie S.

6/6 – Karoline C.

6/7 – Mahvash J.

6/9 – Laura M.

6/22 – Mike G.

ANNIVERSARIES

6/6 – Maria A. – 14 Years and Brandi S. – 2 Years

6/8 – Lisette M. – 4 Years

6/14 – Vickee C. – 2 Years

6/16 – Kris I. – 1 Year

6/23 – Janice Bell – 28 Years, Mariana G. – 5 Years and Jenna M. – 3 Years

6/24 – Debby D. – 6 Years and Carolina T. – 6 Years