September release of Halloween Special Events ?
“The best way to find yourself is to lose yourself in the service of others.”
― Mahatma Gandhi
There are a LOT of special events and tickets associated with Halloween. So please see below for details so you can be well informed and give your guests the correct information. Please take the time during your slow periods to go to EVERY theme park’s website to see their specific details on their Halloween events. FYI, we are NOT selling Howl-O-Scream tickets for Busch Gardens.
Hurricane Dorian
Team, we know all of you are concerned about Hurricane Dorian. As far as our plans, we will be waiting for the theme parks to announce their intentions before we make our decisions. If they all project to close a particular day, we will PROBABLY fall suit, but we will let you know. Of course the safety of all of you is our main concern. This decision will probably be made either Sunday or early Monday. We hope each and everyone of you are stock up on food, water, first aid kit and etc..
MICKEY’S NOT SO SCARY HALLOWEEN PARTY (MNSSHP)
With our tickets the guest can enter the Magic Kingdom as early as 4 pm at the specially designated turnstile.
Remember to check your Magic Kingdom hours because if there is a MNSSHP event, the park opens 1 hour earlier, BUT CLOSES AT 6 PM!
Disney HALF DAY TICKET meaning after 12:00 pm have been added for the Park Hopper and Hopper Plus into the system for 2,3 and 4 days. We can recommend this ticket to guests who are looking to save money or if they are going to the park after 11 am. Ticket is not valid for admission to morning Extra Magic Hours. Disney FastPass+ selections before 12:00 PM will not be valid with this ticket.
Halloween Horror Nights (HHN 2019)
Universal is still offering the Buy 2 parks get the 3 park Free. They can use this ticket at any park including Volcano Bay.
Universal Halloween Horror Nights 2019 begins September 6 to November 2.They will be 10 ALL NEW HAUNTED HOUSES and 5 SINISTER SCARE ZONES. We will be selling Tickets in Tiers and at a discounted rate.
Seaworld Halloween Spooktacular 2019 – Oceans of Fun
Enjoy a not-so-spooky live show, a dance party, and trick-or-treating for candy and goodies throughout the park.
It’s an ocean of Halloween fun for the whole family at SeaWorld Orlando’s Halloween Spooktacular.
During this daytime event, families are immersed in an underwater “fantasea” including trick-or-treating, whimsical sea creatures, and more in this family-friendly event that could only come from SeaWorld.
SeaWorld’s Halloween Spooktacular runs weekends, September 21 – October 27 and is included in park admission.
Legoland Halloween Brick or Treat
Brick or Treat
Dates are: October 5-6, 12-13, 19-20, 26-27
I know its a bit early to announce Halloween for Legoland, but I rather everyone aware of what’s going on so they are better prepare for when guests have questions. ?
On weekends in October you can celebrate the spookiest time of the year with trick-or-treating, exclusive character meet and greets and Spooktacular treats.
We all should be checking website for park hours.
Event highlights:
Brick-or-Treat Trail: Kids can journey through the themed trail with their very own Brick-or-Treat bag to pick up lots of scrumptious candy!
LEGO Halloween Characters: Meet Halloween exclusive LEGO characters, including Lord Vampyre, Rockin’ Frankenstein, and more!
Brick-or-Treat Scavenger Hunt: Set out on the Brick-or-Treat Scavenger Hunt to find the LEGO Candy Corn!
The Tale of Pirates’ Cove Fireworks Spectacular: On every Brick-or-Treat night, watch fireworks transform into LEGO bricks at our fireworks spectacular about the tale of Pirate Cove!
NBA More Information coming soon.. Stay tune ?
Employee Notes
We selling DISNEY TICKETS we all should be asking the guests what date they are planning on going to the park.. If guests are buying ticket during your pm shift, make sure to confirm with them when they plan on attending the park..DON”T ASSUME. Make sure to put the correct date when booking…. Meaning the date they plan on starting the park.. Do to the overwhelming mistakes with the validity of the Disney DTD it is mandatory that the validity date be written on the back of every tickets with a sharpie.
UNIVERSAL TICKET SALES MUST BE MATCHED UP WITH YOUR CLOSEOUT REPORT. We continue to have a LOT of problems with Universal tickets – Adults being given Child tickets; Guests being given Value tickets when it’s a Regular day; Guest getting PTP when they only paid for Base. Again, make sure you are using the filters on the left side of the ticket page to filter out only the tickets you need. At the end of the day, RUN A SUMMARY REPORT and make sure the total sales of each type of ticket match up with your CLOSEOUT sales. If report don’t match, run a DETAIL REPORT and return the first set (sequentially) of any tickets duplicated.
AGS Tradeshow
This year the AGS Tradeshow will be held at Mangos Tropical Café from 10:00 am to 4:00 pm on Friday September 13th. It is MANDATORY for all employees to attend. You will be marked for being present during check in and everyone will be getting paid for 1 hour of your time. Everyone is welcome to join (OPC’s, Front Desk, Sales, Valet, Bellmen etc…). We would appreciate if you can spread the words so everyone can join us… Link will be sent out soon through Everbrite to RSVP.
Hospitality Events
We are pleased to again offer LEGOLAND Florida Resort Academy of Awesome! This is a comprehensive training event to learn all about LEGOLAND Florida Resort, ticket products and even a few sales tips. Reservations are required and may be made by clicking the link below. There are 2 dates for training. Please plan according to your schedule.
Aquatica Perks Event- Hospitality Perks Members! You and up to 4 guests will be our guest for a day of fun. Sign up for September 14th, 15th or 18th. Check in will be from 10:00am – 1:00pm next to the front gates of Aquatica. Please RSVP your date through your SeaWorld Hospitality Perks login.
Universal Training Sessions available September 23rd, 24th, and 25th! Please plan according to your shift you so can be able to attend. Those that sign up and complete their Online Training Course, should have received and email to RSVP… Those that havent recieved an email, please be patience or you can always send UO and email. Please note the sessions are longer than usual. You would get to enjoy the park after training ?
Birthday
Teresita G 9/2
Savannah I 9/2
Johayleen R 9/9
Melissa R 9/10
Abimael V 9/10
Sergio M 9/11
Rosalyn S 9/11
Deb C 9/15
Vanesa G 9/18
Keith Henderson 9/20
Mariela G 9/22
Christiana S 9/25
Lori C 9/29
Maribel R 9/30
Anniversaries
Richard G 9/11 1 year
Charles G 9/16 1 year
Brenda R 9/23 5 years
Mario M 9/25 1 year
Jose S 9/30 4 years
Sabrina B 9/30 2 year
Angelica B 9/30 4 years
Alix R 9/30 4 years