Effective 5/27, Universal has announced a gate price increase on only ONE DAY TICKETS that will now match Disney’s variable pricing format. As of 6/3, we have changed the pricing in our old POS and ITicketPOS to match the gate prices. Obviously this will give you an opportunity to more than DOUBLE your commission when you sell the tickets at gate price. However, we do NOT want you to lose sales. So if a guest tells you they saw them Universal’s website cheaper, go ahead and MATCH the price, but you will need to add in the 10% convenience fee to bring it back to what we were previously charging. If you are on ITicketPOS, you will need to go to “Special Offers” in order to match the online prcing. For those of you using AlDesk, we will continue to charge per ELE’s rate. If you have questions, call your lead.

DISNEY PEAK TICKETS
After putting out numerous messages about this, just yesterday we had someone on AlDesk sell and print Disney “Regular” tickets. The guest got to the gate and had to go to Guest Relations and they were very upset. PLEASE GUYS, MAKE SURE YOU ARE CHARGING FOR AND PRINTING “PEAK” ONE DAY DISNEY TICKETS THROUGH JULY 23RD!

CIRQUE DU SOLEIL – 50% OFF KIDS
From now through September 3, we will be offering children at 50% off. For those of you with access to Connect that print your own tickets, be sure to choose the “KIDS 50%” on the bottom line of the page where you choose the quantity. If you don’t make this selection and you choose the regular Kids tickets, we will be charged the higher rate and this will be charged back to YOU.

AQUATICA 50% OFF WEEKDAYS
Today, Friday, 6/3 is the LAST DAY to sell these tickets. For anyone wanting tickets after this date, you must print and sell the regular One Day Aquatica admission tickets.

SUMMER IS ALMOST HERE!

SEA WORLD PRICING UPDATE
Effective Monday, 6/6, the $30 off special will NO LONGER BE VALID and Sea World will go back to $20 off. You will continue to print the “Sea World Orlando Single Day Tickets” in EZ Ticket. You will just be charging $10 more. The “Choose Your Adventure – 1 Visit” ticket will ONLY be printed for guests purchasing Busch Gardens by itself.

GAY WEEK
For those of you on AlDesk or ITicketPOS, please make sure you are mentioning the Convention Tickets to anyone visiting this week for gay week. They DO qualify for these tickets and your commissions will be MUCH HIGHER. The main day for years has been the visit to the Magic Kingdom on Saturday, 6/4. We need to be sensitive to the needs of all of our guests, so without offending anyone, you need to assess the attitude of your guests and make sure they are aware that some of the parks on particular days will be very crowded – particularly the Magic Kingdom on Saturday, 6/4. So if you have families with smaller children, you may want to direct them to another park on that day.

LEGOLAND BOGO OFFER
McDonald’s is offering a coupon for a “Buy an Adult Ticket, Get a Kid Free”. We will honor this coupon using the Legoland Gifting (Touring) store. Remember, the adults MUST BE AT FULL PRICE and you must have an EQUAL number of Adults and Kids tickets. If you have an odd amount, you must print them out of the Legoland Guest Services (Non-Touring) store. For example, if you have 2 Adults and 3 Kids, you would sell and print 2 Bogos out of the Gifting Store (2 Adults and 2 Kids Free) and sell 1 additional child and print it out of the Guest Services store. If you have any questions, please call a lead or manager.

UNIFORMS – CODED ON WHEN TO WORK
We now have 3 different uniforms for the various teams. When you look at your schedule in When to Work, you will see either nothing, or “ELE” or “AGS”. Here are the uniforms for those locations: ELE – Black Slacks/White Dress Shirt/Black Jacket; AGS or Blank– Black Slacks/AGS Uniform shirt; VIP Locations (Embassy, Courtyard LBV, Delta, Clarion Palm Parkway, Oasis, Radisson LBV, Sheraton LBV, Paradise Palms, Windsor) – Black Slacks/White Dress Shirt/Black Jacket/AGS Branded Tie or Scarf. Be sure you are wearing the proper uniform for the location you are working.

RENTAL CARS – ACTION INCENTIVE
For our AGS Teams, as usual, Dollar/Thrifty is our first choice. Action is our back-up and they are having an incentive. They will be doing drawings for cash prizes as long as you book a minimum of 8 rentals in the month of June.

STILL LOOKING FOR GREAT PEOPLE!
Remember, if you send someone and they are hired and stay with us for at least 90 days, you will get a $100 Visa Gift Card!

HOSPITALITY DAYS
Gatorland – You and 1 guest free from now through 6/17. Bring a pay stub.

ORLANDO CITY SOCCER
The next home match will be Saturday, 6/18 against the San Jose Earthquakes at 7:30 pm. We have 12 company seats available – Section 101 Corner Level Pricing. You get an additional $10!

UPCOMING EVENTS IN ORLANDO
Here are a few of the events we can sell through TickPick: Copa America – 6/4, 6/6, and 6/8; Cyndi Lauper- 6/10. We can also sell Orlando Pride, Orlando Predators, and Tampa Bay Rays tickets!

Employee Notes: Happy Birthday to Cindy on 6/8, Mahvash on 6/7, Laura Martinez on 6/9, and Jenn on 6/7! Congrats to Nick for 1 year on 6/2, Lisette for 1 year on 6/8, Petra for 1 year on the same date, Maria for 11 years on 6/6, Kim for 3 years on the same date!