WALT DISNEY WORLD
We are currently in REGULAR season for one day tickets. “4 PARK MAGIC TICKET” HAS BEEN EXTENDED THROUGH AUGUST 23RD – Originally this ticket was slated to stop on July 30th, but it has now been extended to sell through August 23rd. As usual, all 4 Days must be used within 14 days of the first date of use. However, if the guest purchases it and doesn’t start using it, they must have all days used by September 30th. ONLY THE 1 DAY HOPPER, 2 DAY BASE AND 2 DAY HOPPER GET THE WATER PARK FREE AFTER 2. Remember our Disney incentive runs for another week so SELL lots of Disney tickets to qualify. Convention tickets do NOT apply.
Message management asap to let them know which Disney training event you are going to either August 7th or 8th. On a daily basis, we get Disney tickets that have been voided sent to the office. If your POS system has given you a message saying the tickets have been voided/cancelled, please DO NOT send them in to the office. We don’t want them and there’s no reason to have them here. Cut them in half and throw them away! The only time you should send them in is if you are unsure if they were activated or if you get an “Error” message during the selling process. Thank you for your help with this.
LEGOLAND
LEGOLAND is having a training session on August 22-24, 29-31 from noon to 2:30. Registration deadline is August 11th. RSVP to monica.cardona@legoland.com with the date you are going. Attendees are invited to enjoy the park after the session and will receive complimentary tickets to return for another visit! This training will be held at the LEGOLAND Florida Resort. Attendees MUST RSVP in order to attend. Reservations are limited; you will not be able to change your date once selected. You will receive additional details with confirmation. PLEASE EMAIL RICK TO GET YOUR PARKING PASS.
Our LEGOLAND promotion (water park free) has been extended until September 4th. Push this ticket!! If they do not have transportation, you can schedule them the free shuttle. This ticket should be promoted to families with small children and any LEGO fans. As far as Legoland and the I-Drive 360 attractions, we have DAILY problems with those of you selling and printing BOGO tickets. Many of you are putting the right tickets in POS and printing the wrong ones, or vice versa. If you are unclear on this, PLEASE CALL A LEAD OR MANAGER before making the sale.
UPCOMING EVENTS
House of Blues July 28th Nirvana Tribute. Hard Rock Live August 5th Beres Hammond.
Next Orlando City home match will be Saturday July 29th against Atlanta United and Saturday August 5th against Montreal. Please talk these up with EVERY sale. You never know who would be interested in seeing a match.
EMPLOYEE NOTES:
Busch Gardens Summer Nights event ends on August 6th. Remember that when you sell tickets to BG, your guests can reserve the shuttle for FREE. Let your guests know this! Always read ticekt outloud that we print so you can make sure you’ve sold the right ticket.
Do not forget to give out our coupon referrals along with the City Access app. Make welcome packs for your guests!
Absolutley NO CELL PHONE usage at desks. Cell phones are to be kept on vibrate and kept OUT OF GUEST VIEW. No one should be using them unless the desk phone is down or it’s an emergency. If you have an emergency and need to use the cell phone, step away from the desk for 1 minute and do so out of view of the guests.
Happy Anniversary to Laura H. 7/30 6 YEARS!
Happy Birthday to Rick Piesko (AGS Owner) and Jose S. on 730!!
