September 29th, 2017 – Halloween Events

WALT DISNEY WORLD

We have many Halloween parties this next week with parties on the 29th, Oct. 1st, 3rd, and 5th! Guests can enter the Magic Kingdom as early as 4 pm at the turnstile. Unlimited trick or treating, special merchandise on sale that you can only get at the event, 360 degrees fireworks, Halloween parade, special character meet and greets and plenty more! Until Oct 8, your goal is to sell at least (10) Mickey’s Not So Scary tickets per pay period!For every 10 tickets sold within a pay period, in addition to your regular commission, you will receive a $20 bonus. If you sell 20 tickets within a pay period then you will receive a $40 bonus. If you sell 30 ticket in a pay period you will receive a $60 bonus. IF YOUR GUESTS ARE GOING ON A PARTY DAY BUT NOT GOING TO THE HALLOWEEN PARTY, TELL THEM THE PARK CLOSES EARLY FOR PARTY GUESTS.

Our 2 day ticket with free water park after 2 ends on 9/30. We are in VALUE season with Friday-Sundays in September being Regular. ASK YOUR GUESTS WHAT DAY THEY ARE GOING FOR ANY 1 DAY SALES. October 13-15, 20-22, and 27-29 are PEAK.

SEAWORLD & LEGOLAND

SeaWorld has started Halloween Spooktacular on the weekends which is INCLUDED in regular admission. This is great for families with smaller children. This is also one of the cheaper seasons for Discovery Cove so this should be your first mention to guests on tickets.

Quick note on our operating hours for SeaWorld this Saturday, September 30th – the park will actually close at 7 PM instead of 6 PM listed on our park maps at the desk. Our Halloween Spooktacular will still start at 11 AM for families to trick-or-treat.

 Aquatica has changed their park hours for the remainder of the year (the largest change being that we will open at 11 AM on weekdays beginning October 2nd. Hours of Operation
• Adjusting the weekdays to an 11am opening starting Monday, October 2nd

Legoland is closed Tuesdays and Wednesdays. Brick or Treat starts October 14th on weekends only. Please keep in mind that the water park is closed weekdays. The maps we have are wrong for October–water park will be open on weekends only from 11-5.

UNIVERSAL

HHN- We will be selling ONLY the Sunday – Friday FLEXTICKET. This allows the guest to choose ANY date for any night that they have the event that is between Sunday and Friday. Obviously they do NOT have the event every night every week, so you need to check the calendar. They NEVER have events on Mondays or Tuesdays. Always check the calendar. We will NOT BE SELLING ANY SATURDAY NIGHTS. If a guest wants a Saturday night, tell them that is the most crowded night and the lines will be extremely long. But if they insist, they will need to buy them online or at the gate. We will have 2 prices in the POS systems: Advance Purchase – $84 including taxes, and Same Day – $118 including taxes. If you get pushback on the same day, contact your lead or manager for approval on a price match. IF YOUR GUESTS ARE GOING ON A PARTY DAY BUT NOT GOING TO HHN, TELL THEM THE PARK CLOSES EARLY FOR HHN GUESTS.

We need to boost our sales for Universal. Always start with the highest priced ticket and work your way down. We should not be selling one day base tickets. Talk up the fact that it is SLOW SEASON and rides won’t have long waits so there is no reason to not get a park to park ticket. Volcano Bay is also not as busy as it was in the summer so the 3 park ticket is their best option. Don’t forget to mention Blue Man Group if they are not interested in HHN and they are going on a day of the event.

UPCOMING EVENTS

House of Blues September 29th Café Tacvba, Sept. 30th Tesla. Hard Rock Live Sept. 29th Foster the People, Sept. 30th Kevin Smith, Oct. 1st John Mulaney, Oct. 4th Pvris.

ORLANDO CITY GAMES – Sept. 30 vs. FC Dallas and Oct. 15 vs. Columbus Crew SC! PROMOTE THIS WITH YOUR GUESTS.

EMPLOYEE NOTES:

Rick will be on vacation from 10/2 – 10/9 with very little access to voicemails or e-mails.  Please contact your team leads or any of the other managers during this time.  Also, the VIP/Activity Link team schedules will be done for the next 2 weeks so we will not be able to honor any additional day off requests through 10/15.

Happy Birthday to Maribel R. 9/30, Evelyne A. 10/3, and KB 10/3!

We have many anniversaries to celebrate on 9/30, all of which are 2 year celebrations! Happy Anniversary to Cindy Fuller, Alma C, Judy F, Diana O, Jose S, and George S!!