UNIVERSAL

Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays. If you aren’t able to go to the parks yourself before January 6th, in your free time watch the parade and castle show so you can explain it to your guests.

Universal: Mannheim Steamroller will be performing on the weekends inside of Universal. Catch the Universal holiday parade featuring Macys. Festive lights and special offerings inside of Diagon Alley, including holiday performances by Celestia Warbeck.

IOA: See the Grinch and all the Who’s in The Grinchmas™ Who-liday Spectacular. Watch Hogwarts transform at night with a magical light display and some fireworks, along with merry décor and lights.

WALT DISNEY WORLD

Blizzard Beach will be closed through January 7th 2018 for yearly renovations. We are now in Regular Season for one day tickets, but instead of selling one day, promote our current PARK HOPPER FREE WITH 2 OR 3 DAY TICKETS offer! Animal Kingdom should be promoted with Pandora since this is still NEW to so many guests. This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on!

MAGIC KINGDOM – Very Merry Christmas Party December 17th Christmas Party is sold out. Parties on the 10th, 12th and 14th. These are our last party dates we are selling tickets for. This should be promoted to all guests getting Disney tickets. Always let guests that are not going to the party on a party day that the park closes early to day guests.

SEAWORLD

SeaWorld has started their Christmas Celebrations (Friday-Sunday’s) which is included in regular park admission. Enjoy multiple shows like Winter Wonderland on Ice and Shamu Christmas Miracles. Smaller children will enjoy Rudolph and Elmo who also have Christmas shows. Talk this up with your guests who want to enjoy holiday festivities along with great attractions. Don’t forget to let your guests know about Busch Gardens holiday offerings as well. Free shuttle to Busch Gardens if they do not have transportation!!

UPCOMING EVENTS

House of Blues Dec. 13th Rosario Flores, Dec. 14th Luke Combs, Dec. 16th Dillon Frances and Dua Lipa. Hard Rock Live Dec. 15th The News Junkie. Amway Center Dec. 14th Ozuna and Wisin, Dec. 16th Trans Siberian Orchestra, Dec. 17th Katy Perry.

ORLANDO MAGIC games on 12/8 vs. Denver Nuggets, 12/13 vs. L.A. Clippers, 12/15 vs. Portland Trail Blazers.

KENNEDY SPACE CENTER Launches Dec. 8th at 1:20 pm and Dec. 12th at 11:46 am.

ORLANDO FUN PARTNERS event on Dec. 12th. Click here to RSVP. Free food!

Sea Dog is throwing a Guest Service Party on December 14th from 5-7. You are allowed to bring a guest to this event! Menu includes wings, brisket sliders, oysters, salad, and crab cakes to name a few. RSVP to Dale Polk 407-466-5038 or dpmarketing@cfl.rr.com. Bring proof of employment when you arrive.

Please read When to Work message regarding holidays at the Orlando Eye. This is an easy sell for those convention guests you might have who do not wish to visit the parks! Pair it with a dinner reservation to Vito’s, Charleys or even Mango’s and give your coupons!

EMPLOYEE NOTES:

RIPLEY’S INCENTIVE: These next two Saturday’s, Ripley’s will be promoting their new Marilyn Monroe and JFK exhibit (which has the most expensive dress in the world) and they will double our commission on these days. This Saturday they will have an impersonator and showing a Marilyn Monroe movie from 6-8 in the parking lot. Next Saturday it will be just a movie. Send the most people on both of these days and you’re qualified to win a $100 gift card.

Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.

1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.

2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.

3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.

With the cold weather this weekend, water parks are likely to close. Please advise guests of this who have the option to go to the water parks with their tickets.

Happy Birthday to Maria Del Carmen R. 12/11, Lucia L. 12/13, Ariel B. 12/14, Armando V. and Mona M. 12/15!!

Happy Anniversary to Nichole R. 1 YEAR 12/10, Valerie G. 7 YEARS and Matt B. 1 YEAR 12/13!!