UNIVERSAL

Until January 6th, come celebrate the holidays at Universal! Not only has Grinchmas returned with the classic show telling the story of the Grinch, but Hogwarts castle has a whole new light show along with an all-new Universal’s Holiday Parade featuring Macy’s! Universal themselves said these changes are the biggest they have done in over a decade for the holidays. If you aren’t able to go to the parks yourself before January 6th, in your free time watch the parade and castle show so you can explain it to your guests.

Universal: Mannheim Steamroller will be performing on the weekends inside of Universal. Catch the Universal holiday parade featuring Macys. Festive lights and special offerings inside of Diagon Alley, including holiday performances by Celestia Warbeck.

IOA: See the Grinch and all the Who’s in The Grinchmas™ Who-liday Spectacular. Watch Hogwarts transform at night with a magical light display and some fireworks, along with merry décor and lights.

WALT DISNEY WORLD

Disney starts PEAK season on Dec. 21!!! This is the last month to sell Cirque tickets and for everyone to see the show. Are your guests aware of this? It should be an easy add on! We are launching an exciting new Disney Incentive for the Holidays! From December 17th through January 6th, we will be rewarding the TOP 5 DISNEY REVENUE PRODUCERS FOR EACH OF THE 3 TEAMS – Gifting, Premier, and VIP/Activity Link. Here are some details:

1) This will be for Magic Your Way ticket sales only. Convention and Timeshare tickets will not be counted for this incentive.
2) As it’s revenue based, the higher days tickets with more options will earn you more of a chance!
3) Really push the 2 and 3 Day Tickets with the Free Park Hopping! This is a great special that goes through February 4th and has no black out periods!
4) Here is a breakdown for the prizes for each of the 3 teams:

FIRST PLACE – $250 Disney Gift Card
SECOND PLACE – $200 Disney Gift Card
THIRD PLACE – $150 Disney Gift Card
FOURTH PLACE – $100 Disney Gift Card
FIFTH PLACE – $50 Disney Gift Card

SEAWORLD

SeaWorld has their Christmas Celebrations (Friday-Sunday’s) which is included in regular park admission. Enjoy multiple shows like Winter Wonderland on Ice and Shamu Christmas Miracles. Smaller children will enjoy Rudolph and Elmo who also have Christmas shows. Talk this up with your guests who want to enjoy holiday festivities along with great attractions. Don’t forget to let your guests know about Busch Gardens holiday offerings as well. Free shuttle to Busch Gardens if they do not have transportation!!

UPCOMING EVENTS

House of Blues Dec. 16th Dillon Frances and Dua Lipa, Dec. 17th Chyno Miranda and Guaco, Dec. 22nd Reverend Horton Heat. Amway Center Dec. 16th Trans Siberian Orchestra, Dec. 17th Katy Perry.

ORLANDO MAGIC games on 12/15 vs. Portland Trail Blazers and 12/22 vs. New Orleans Pelicans.

ORLANDO SOLAR BEARS games on 12/20, 12/21 & 12/23 vs. Norfolk Admirals.

KENNEDY SPACE CENTER starting Dec. 20th Holidays in Space starts. Watch projections in the Rocket Garden set to holiday music. Also introducing new talent this year with performance group Fighting Gravity (featured on America’s Got Talent). No shows on Christmas day.

Please read When to Work message regarding holidays at the Orlando Eye. This is an easy sell for those convention guests you might have who do not wish to visit the parks! Pair it with a dinner reservation to Vito’s, Charleys or even Mango’s and give your coupons!

EMPLOYEE NOTES:

These next few weeks will be our BUSIEST yet. Make sure to stock up on all supplies and shells to keep your desk prepared for everyone working it. Check your printer to make sure it is working fine and you have back up toner just in case.

RIPLEY’S INCENTIVE: Ripley’s will be promoting their new Marilyn Monroe and JFK exhibit (which has the most expensive dress in the world) and they will double our commission on these days. This Saturday they will be showing a Marilyn Monroe movie from 6-8 in the parking lot. Send the most people and you’re qualified to win a $100 gift card.

Dollar/Thrifty INCENTIVE: To help motivate bookings we will be doubling your commission for all rentals done in the month of December. Typically you receive 10% of the booking, however for the month of December you will receive 20% of the booking. Also, if you book at least 5 reservations in the month of December (regardless of the number of rental days), we will spiff you an additional $50 above the 20% commission. In order to get paid accurately and efficiently, follow the steps below.

1. BOOK IT ONLINE. On the AGS homepage (intranet.allguest.com), the right hand side below the Medieval Times and above the Approved Vendor Newsletter there are 2 buttons, one is for Thrifty and one for Dollar. Click on the corresponding car rental company and complete a reservation.

2. CALL FOR HOTEL PICK-UP. Once the reservation is complete and you have a confirmation number, contact 407.583.8000 ext 2 to schedule shuttle pick up service. Remember, there is no shuttle service offered to or from the airport, only within a 10 mile radius.

3. COPY TO THE OFFICE. Print a copy for the customer and another for the AGS office with your name printed on top of it. Make sure you write your name on top and put it in your deposit. The runner will bring it to the office so you can get paid.

Happy Birthday to Armando and Mona M. 12/15, Humberto A. 12/17, Jon F. 12/21, and Shamira B. 12/22!

Happy Anniversary to Armando 21 YEARS 12/17 and Brian A. 6 YEARS 12/19!!